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9.8

SpotScore

PayPal - Payment Gateway Software

PayPal Reviews in November 2026: User Ratings, Pros & Cons

Easy, secure payments at your fingertips.

1.64

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PayPal offers custom pricing plan

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PayPal Reviews & Ratings

1.64

Based on 3702 ratings & 3820 reviews

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Rating Distribution

Excellent

(589)

Very Good

(131)

Good

(41)

Poor

(69)

Terrible

(2990)

Spotsaas Editor’s POV

PayPal continues to shine with its stellar customer service, as highlighted in recent reviews. Customers consistently praise the platform for swiftly addressing payment issues, providing refunds for fraudulent charges, and offering excellent support. The platform's reliability and efficiency in handling disputes and assisting users in securing refunds have left a ...Read more

PayPal pros and cons

  • Excellent customer service experience with helpful, friendly, and patient staff.

  • Quick refunds for fraudulent charges, demonstrating commitment to customer safety and satisfaction.

  • Positive impact on businesses, offering reasonable borrowing options and assistance with cash flow.

  • Reliable platform for transactions with efficient support and resolution services.

  • Lack of support for users who do not have emails on their phones, causing difficulties in providing necessary information for issue resolution.

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Showing 3671-3680 out of 3820

UI

User in Automotive

10/30/19

4 out of 5

One of the easiest ways to receive payments, but recent policy changes causes issues

What do you like best? Very convenient way to receive payments from customers, most customers have an existing account or at least know what it is. Its very secure payment method and there are built in buyer/seller protections. Very little fraud through paypal compared to credit card payments What do you dislike? Paypal recently changed their refund policy, they will no longer refund paypal fees for refunds or cancelled orders. This is a huge inconvenience and issue as seller loses ...

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UI

User in Marketing and Advertising

10/30/19

4 out of 5

Easy to use popular invoice option

What do you like best? Pay pal is great because of how popular it is. People know about it and trust paypal. The transaction fees when used with the Harvest app are pretty low which is great when you use it monthly. What do you dislike? It’s difficult to use when trying to sell online items that connect to an email automation. It was nearly impossible to connect it to an email automation when paired with squarespace and active campaign, even with zapier. What problems are you ...

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AI

Administrator in Food & Beverages

10/29/19

5 out of 5

SUPER EASY WAY TO PAY

What do you like best? simple, everyone has it and knows how to use it What do you dislike? can be a little confusing at times here and there What problems are you solving with the product? What benefits have you realized? we use it to both accept certain payments and make payments to others

CP

Carley P

10/29/19

5 out of 5

PayPals efficiency

What do you like best? PayPal is very good at sending money fast and effective, and it's not hard to find your friends and family to surprise them with random gifts What do you dislike? The debit card doesnt work very well, so I always have to transfer my funds to a different online banking system What problems are you solving with the product? What benefits have you realized? It solves my problems about needing financial help, I got PayPal credit and can buy things and pay ...

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J

Jeannette

09/09/19

5 out of 5

Secure, robust and friendly money transfer system

PROS & CONS What are the best aspects of this product? Shopping, paying money transfer is much easier with PayPal nowadays. I believe in this system because I am able to buy things online without providing too much info on shopping websites, all I need to give is the PP account info and that’s all. When we purchase something we get email notification from paypal. I started using the mobile app and I am able to transfer money with other users. The system is easy to use and most of all it ...

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OT

Oscar torrealba

09/09/19

5 out of 5

A simple and responsible way to pay online.

PROS & CONS What are the best aspects of this product? Paypal is very easy to use, allows you to make transactions and pay for any product quickly and easily. A mobile application is available for when the PC cannot be used, this application is very light and does not take up much space on my device. When I want to pay for a product from an internet store, security is a very important aspetco for me, PayPal gives me an encryption to protect all my data, fantastic way to keep my ...

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C

Casey

09/05/19

5 out of 5

Easy to use payment option

PROS & CONS What are the best aspects of this product? User-friendly, provides easy integration with other app so we can use it for both personal and business purposes, sending and receiving payments is much easier. What I like is that the transaction fees for family and friends are either free or with reasonable rates. We have used other payment methods and we can clearly say that Paypal is by far the most reliable, robust, functional and secure payment method in the world today. ...

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M

Marcus

09/02/19

4 out of 5

We use PayPal as money transfer solution

PROS & CONS What are the best aspects of this product? I’m using PayPal for 7 years and I like that they constantly improve the solution. It offers PP debit card for businesses and you can get your money without waiting for few days. I can create Buy now and Subscription buttons easily. What I like most about it is the security and protection that provides to both buyers and sellers. I can customize the check out with a logo, I can send line-item invoices. Its customer support service ...

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A

Anonymous

08/02/19

5 out of 5

Go global with Paypal

What do you like best? ILike it because Setting up PayPal is very easy. First, you need to open a PayPal account, which takes just a few minutes. All you need are a valid email address, a business address, customer service contact info, and a bank account. You will need to enter the bank routing number and your bank account number. You can use either a personal or a business bank account when creating a PayPal business account.There is no hidden fee in paypal,PayPal has simple, flat-rate ...

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A

Anonymous

08/01/19

5 out of 5

A secure and faster platform for transacting online

What do you like best? With Paypal online transactions have been made secure and faster. Paypal notifies you via your email in case any transaction is made via your account and gives you the option of reporting immediately if you did not authorize it. This guarantees the security of online transactions since no transaction can be completed by your account without your knowledge. Also, the transactions made are faster. If you are sending money to another Paypal account, then the other ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].