NEWJoin 2M+ software buyers|Get Weekly Insights, Trends & Expert PicksSubscribe free →

Spotsaas logo

9.8

SpotScore

PayPal - Payment Gateway Software

PayPal Reviews in July 2026: User Ratings, Pros & Cons

Easy, secure payments at your fingertips.

2.6

Add to compare

PayPal offers custom pricing plan

Get Pricing Details

PayPal Reviews & Ratings

2.6

Good

Based on 26837 ratings & 3820 reviews

Are you using PayPal?

Rating Distribution

Excellent

(589)

Very Good

(131)

Good

(41)

Poor

(69)

Terrible

(2990)

Spotsaas Editor’s POV

PayPal continues to shine with its stellar customer service, as highlighted in recent reviews. Customers consistently praise the platform for swiftly addressing payment issues, providing refunds for fraudulent charges, and offering excellent support. The platform's reliability and efficiency in handling disputes and assisting users in securing refunds have left a ...Read more

PayPal pros and cons

  • Excellent customer service experience with helpful, friendly, and patient staff.

  • Quick refunds for fraudulent charges, demonstrating commitment to customer safety and satisfaction.

  • Positive impact on businesses, offering reasonable borrowing options and assistance with cash flow.

  • Reliable platform for transactions with efficient support and resolution services.

  • Lack of support for users who do not have emails on their phones, causing difficulties in providing necessary information for issue resolution.

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 3521-3530 out of 3820

BD

Bailey D

06/16/20

5 out of 5

Easy way to spend money!

What do you like best? I like how quickly I can send money and how straight forward it is! What do you dislike? Only negative is that there is a fee to instantly transfer the money but that’s no different than other platforms Recommendations to others considering the product: If you’re looking for a quick and straight forward way to send money definitely head this way! What problems are you solving with the product? What benefits have you realized? PayPal has made ...

Read more

JC

Juxhin C

06/14/20

4 out of 5

Paypal is very fast , secure and easy to use

What do you like best? Is simple to use and is very very secure and have a good support that reply too fast. I like the new live chat they have installed. What do you dislike? The fee and the limits that paypal have. Its hard to connect to woocomerce to wordpress shop store. They change the layout and design many times... Recommendations to others considering the product: is super fast and super secure. that's why i use it for buying thing online because i dont want to put ...

Read more

UI

User in Hospital & Health Care

06/11/20

5 out of 5

Easy and Reliable

What do you like best? PayPal is a name that everyone knows and trusts and is currently the gold standard in its space for good reason. Using it for payment processing is super easy to setup and use. There are plenty of other payment processing platforms, but PayPal is a de facto stamp of trust that's easily identifiable. When using it for personal transactions, payments come through quickly and securely, and I've never had any issues with PayPal. Customer service is top notch and adds ...

Read more

UI

User in Consumer Services

06/09/20

5 out of 5

PayPal Pays Off!

What do you like best? I love how far PayPal has come with its ease of interface and accommodations of different kinds of people using it. What do you dislike? Less fees. This is all I can think of to say, Paypal is pretty commendable and reliable. Recommendations to others considering the product: In all my years of using Paypal, I can attest it is rather safe as they come and I feel it is rather trustworthy for multiple user types/roles. What problems are you solving ...

Read more

JL

JAVSY L

06/06/20

5 out of 5

The best platform for payements

What do you like best? It's an excellent platform to purchase online, i always feel save with this app, once i received an invalid charge so i ask for help and they give me my refund almost inmediatly, so i can tell that i'm happy with this service. What do you dislike? I don't like the UX of the platform, i always feel me lost in the panel, and no matter how many time i used. The place where the options are, is hard to find for me. Recommendations to others considering the ...

Read more

FZ

Franco Z

06/04/20

5 out of 5

Paypal review

What do you like best? that my money is always there safe. and that everything can be done online or thru the app. What do you dislike? they must work on their customer service department because they can never assist me Recommendations to others considering the product: to trust in paypal to make it better and help it grow. What problems are you solving with the product? What benefits have you realized? the problem was about a money transfers that got lost and they ...

Read more

UI

User in Computer Games

06/03/20

3.5 out of 5

Paypal is a very useful tool especially for online shopping and online transactions in general.

What do you like best? I enjoy PayPal for fast and seamless transactions with clients I have on eBay as well as options for sending money as a friend or business transaction. What do you dislike? I dislike the lack of seller protection it provides in which PayPal sides with the buyer the majority of the time. The buyer can claim a product never arrived or something has happened to it and PayPal would not provide proper investigation necessary. What problems are you solving with ...

Read more

RR

Rhena R

05/26/20

5 out of 5

Paypal review

What do you like best? Paypal is the app I use for most money transactions What do you dislike? Adding accounts is pain, I have had trouble adding my banks What problems are you solving with the product? What benefits have you realized? I feel safe doing transactions with Paypal

DS

Deepak S

05/12/20

4.5 out of 5

A good option

J

João B

05/05/20

4 out of 5

PayPal best payment method!

What do you like best? What i like the best about Paypal is : - worlwide payment method - easy to use - easy to do your account and set your bank / personal information. What do you dislike? What i dont like about Paypal is the fees , sometimes the fees are very big. Recommendations to others considering the product: If you are looking for a good method to pay worldwide i would recommend paypal . What problems are you solving with the product? What benefits ...

Read more

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].