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9.8

SpotScore

PayPal - Payment Gateway Software

PayPal Reviews in July 2026: User Ratings, Pros & Cons

Easy, secure payments at your fingertips.

2.6

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PayPal offers custom pricing plan

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PayPal Reviews & Ratings

2.6

Good

Based on 26837 ratings & 3820 reviews

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Rating Distribution

Excellent

(589)

Very Good

(131)

Good

(41)

Poor

(69)

Terrible

(2990)

Spotsaas Editor’s POV

PayPal continues to shine with its stellar customer service, as highlighted in recent reviews. Customers consistently praise the platform for swiftly addressing payment issues, providing refunds for fraudulent charges, and offering excellent support. The platform's reliability and efficiency in handling disputes and assisting users in securing refunds have left a ...Read more

PayPal pros and cons

  • Excellent customer service experience with helpful, friendly, and patient staff.

  • Quick refunds for fraudulent charges, demonstrating commitment to customer safety and satisfaction.

  • Positive impact on businesses, offering reasonable borrowing options and assistance with cash flow.

  • Reliable platform for transactions with efficient support and resolution services.

  • Lack of support for users who do not have emails on their phones, causing difficulties in providing necessary information for issue resolution.

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Showing 3461-3470 out of 3820

BS

Benjamin Shum

08/12/20

1 out of 5

Fraud and Scam:

Fraud and Scam:I signed up to a learning package from Shaw Academy with a Free Trial of 4 weeks on the 28th July. To sign up for this, you must provide payment details which I did through PayPal. On the 11th July, having done 3 classes in the space of 2 weeks (as a reminder, it was supposed to be a 4 week free trial), I received a call from a man named Chad Perenzee, a “student guidance manager”. He was no more than a salesman, triggering a cascade of payments to my account. In the call, I ...

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EG

Epic Gamer

08/12/20

1 out of 5

Terrible website

Terrible websiteDo not make a paypal account. My friend managed to hack my account with a completely different computer in a different country. Glad he's not actually hacking me to steal my money.

P

Pascal

08/12/20

1 out of 5

0 service, 0 service client...

C’est fini le temps où PayPal avait un vrai service client et apporté des solutions à ses clients.Aujourd’hui c’est un moyen de paiement comme un autre avec 0 service et 0 service client.Après avoir ouvert un compte il y a 10 ans, je viens de le fermer.Vivement un successeur !!

MP

Maiara P

08/11/20

5 out of 5

Your money safe and well kept

What do you like best? What is interesting is that through Paypal users can receive and send money, or just keep it stored there. But something that also catches the attention of the software is that platform customers can make payment slips, or charge someone through payment slips, and it is very interesting because when paying the payment slip, the money falls directly into the PayPal account. These are some utilities that I like on the site. What do you dislike? There is only ...

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AH

Akib H

08/06/20

5 out of 5

A secure wallet!

What do you like best? Paypal is a very versatile digital wallet as well as a secure payment gateway. It's extremely easy to deposit and withdraw money from the virtual account. It is affiliated with a large number of online marketplace and services and allows one touch payment. It's fast and it's reliable! What do you dislike? The one downside of PayPal is that it doesn't allow you to deposit money into the PayPal account using a debit or credit card. You have to connect your bank ...

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UI

User in Entertainment

08/05/20

5 out of 5

Secure online payments

What do you like best? If you do not receive your order, or the item received does not match the seller's description, PayPal makes a full refund of the price of the covered item, plus shipping costs. What do you dislike? The platform requires you to verify the account with a credit card if you want to have large amounts of money in it Recommendations to others considering the product: It has a very good security and efficiency in transactions What problems are you ...

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CI

Consultant in Computer Software

07/30/20

1.5 out of 5

Dark patterns galore

What do you like best? Paypal is as old as the online payment scene itself. What do you dislike? Every few weeks paypal adds new dark patterns on the account to upsell financing or any other product of the week. It's too easy to accidentally signup for something you don't need as a seller. What problems are you solving with the product? What benefits have you realized? From time to time I run into a buyer that only pays with Paypal. So it's a necessary evil.

CP

César P

07/30/20

3.5 out of 5

Paypal Experience

What do you like best? Paypal is a good system to have anonymity when paying and not disclose your credit card details on every purchase, it has many options for shipping and collections, I like the integration with practically all types of commerce, even POS and much but, in fact, it is rare that a business does not use paypal to collect, people prefer it. What do you dislike? Paypal is good, but not everything, sometimes it limits you out of the blue without specifying what ...

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AT

Abbie T

07/29/20

4 out of 5

Efficient, but had some bugs.

What do you like best? It is easy to link to multiple payment platforms (Google play, Samsung Pay, etc.). What do you dislike? I have had issues setting up payment methods, and would like if it automatically switched when one method didn't have funds. Recommendations to others considering the product: It is very useful and a good mediation if you are worried about financial security. What problems are you solving with the product? What benefits have you realized? I ...

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RS

Ravinderjeet S

07/29/20

3.5 out of 5

A internationally accepted money transfer appca

What do you like best? It is globally accepted for doing internationally transactions. User can get money in their linked accounts and can pay using debit or credit cards. What do you dislike? There is transaction fee for doing transactions by this app, also it charge fee for curreny conversation and user has some limits on his account on PayPal Recommendations to others considering the product: good one but with some cons and pros What problems are you solving with the ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].