PayPal Reviews in July 2026: User Ratings, Pros & Cons

Terrible customer support

Terrible customer support. They just seem to try and mess you around with half-arsed replies, 2 days between replies, until you just give up.

PayPal Run-Around

Ordered USA made canning jars and when the sale posted on PayPal it was a Chinese company so I tried to cancel the sale. Got a HUGE run-around from PayPal, spend hours on the phone with one inept customer service rep to another. They can SEE the fraud website Mason dash Official dot com and then that the sale posts from TiTi Online, a scammer Chinese company and PayPal still gives me a runaround! They kept telling me to return items that I never received and that were never even shipped. I ...

Received wrong sizes and not what I…

Received wrong sizes and not what I ordered. Seller would not give a return address and pay pal denied my claim What am I going to do with pants 2 sizes too small

Their customer support doesn’t exist…

Their customer support doesn’t exist anymore. They are never pick up the phone and their "live chat" don’t work and always display a message to contact them during business hours even though it always business hours time. This is happening for months. Worst customer service ever.

VERY Unsatisfactory and does Not protect Buyer

Although PayPal is somewhat ok when you need to use it, BEWARE IF you have any problems like dealing with a fraudelent seller or mis represented items or any claim where you want your money back. You can't reach any humans that can do anything for you and even using their 'message center' or 'resolution center' is an Extremely Tedious and long drawn out and highly ineffective process. Their service is way too much trouble and VERY unsatisfactory. I'd rather shop through Amazon. A night and ...

PayPal is absolutely useless!!

PayPal is absolutely useless. They won't even pick up the phone or answer messages through the message center. I find it hard to believe that for weeks on end theyre 'too busy' to help customers who are trying to get issues resolved. I've been told that they can't support my question over the phone by an automated line,what does that even mean??! Why is this business supposed to be one of the best services when I've only heard complaints, and had struggles from the very beginning with them!!

The best thing ever

What do you like best? Very easy to install and very easy to use. I just love that you only need an email and how fast can you send and receive the money. Using PayPal is totally free, there is no processing fees, no annual membership fees and no service charges. When I am paying with PayPal I keep my credit card information private so no one can hack my account or my personal informations. You also have 30 day guarantee, that means if you didn't receive the product you ordered or if ...

Having recently tried to claim for a…

Having recently tried to claim for a genuinely poor product against the protection policyClaim was refused I have only made two such claims over 12 plus years and neither have been successful.

Is paypal working closely with Shaw…

Is paypal working closely with Shaw Academy?

Paypal is a ****ING joke

I sold an item on ebay and paypal have put the transfer of MY money on hold. I sold it last week and it should take a day to be transferred affording to when the item is received. I've spoke to the ebayer i sold it to and he has got it now why on earth should i be waiting for nearly 3 weeks to get my money??? Absolutely shocking. Delivered 1st of October so payment should be the 2nd of October but no it's transferring on the 22nf of October.I've tried calling but no one can help and their ...