Paymo Reviews in May 2025: User Ratings, Pros & Cons

Great experience, amazing support

What do you like best? I like the usage, the price, and the support. I think the support of Paymo is one of the best I have ever experimented. Always polite and reachable in a short time. I also like the fact that there is often updates which improve the experience a lot every time. I also like that there is a small tutorial after each updates to understand the new features. It's really helpful. What do you dislike? I would like to reorganise the dashboard better and be able to ...

The absolute best tool for client time-tracking for the money!

What do you like best? I've been using Paymo for many years and I find that it is excellent at easily keeping track of client hours used and preparing reports of those hours to share with the client. We need a thin and light tool to manage a variety of clients and this tool does that extremely well. I am able to share the project status live, or kick out a PDF, which is perfect. What do you dislike? The only thing that I don't like is due to the fact that I have contracts that are ...

I rely on Paymo for myself and my employees/associates

What do you like best? I am a consultant / technologist and almost all of my billing, and that of my employees & associates, is calculated by the hour. For many years, we used a manually-tracked method that was highly unreliable and inconvenient to use, and I estimated that we lost approximately 10%-15% of billable time due to poor record-keeping. I began using Paymo in 2010 and have relied on it ever since. One of the best features is the ability to track my projects in detail using the ...

Great app with mobile and desktop version to boot

What do you like best? The best features of Paymo is the easy user interface and included time sheet where I can easily sort, with a calendar style view, all my time for the day, week, month or year and super easily edit or add time entries. The Paymo tool never has issues, is always up and works very fast even with slow net connections. What do you dislike? One feature I dislike is, it is rather difficult to take time reports and simply convert them into estimates or convert time ...

A fantastic project management resource for small businesses!

What do you like best? I was attracted to Paymo because it's web-based, so I don't have to worry about working on-site at a location where I can't bring my business laptop, and has a user-friendly UI. It's turned out to be a massively helpful resource that I use to manage and organize all of my consulting contracts. Additionally the Kanban board option for prioritizing and managing tasks is one of my favorite new features--I use it (literally every day. What do you dislike? Since I ...

Useful tracking service for hours

What do you like best? Paymo offers an intuitive service for tracking hours employees work. I have largely used Paymo as an employee, so I have spent most of my time logging hours on the website. You can track hours as you go by inputting hours directly or starting a timer that you stop when you have stopped working on that task. What do you dislike? The mobile app is not as easy to use or intuitive as the desktop site. I almost entirely use the website from my laptop instead, though I ...

Switch to Paymo

What do you like best? Paymo is a very easy to use platform for time keeping services. It's user friendly, can be accessed from a smart phone when necessary, the ability to customize the time keeping reports are great. And the ability for the users to add notes to the tasks are even better. We are currently using this program for household staff time keeping and are looking to transition our business employees over to the program next. What do you dislike? It would be great if they ...

Time management and tracking at it's best

What do you like best? The power and integration of both the web site, the app and the dashboard widget are far superior to other products I have used. I have been using Paymo for nearly 5 years now and it truly is an asset to my freelance work What do you dislike? There is a lot to use so at times the location of the element I want to adjust or review is hard to find. The interface online may be a bit cumbersome to a new user to navigate as the wayfinding is a bit off. Overall however ...

Easy to use and highly effective

What do you like best? The dashboard is easy and simple to navigate. The level of detail and depth that the users are able to assign in each project is amazing. With this program, we have been able to become completely paperless without any interruption to the high quality of service our customers have come to expect. What do you dislike? Sometimes there are too many options within a task and it can get a little too complicated...if you let it. Recommendations to others considering ...

I've been a Paymo user for about 5 years.

What do you like best? As an Independent Design Consultant, keeping track of clients / tasks / hours and invoices is an essential part of my business — and Paymo makes it all super easy, saving me hours of work every week. What do you dislike? Nothing. The team at Paymo is doing a good job and the product has greatly evolved since I started using it. Recommendations to others considering the product Paymo has helped me keep all my admin (client / invoices / payments very organised ...