Paycor Reviews in July 2026: User Ratings, Pros & Cons

Bad Payroll Company

Please do yourself a favor and stay clear of this payroll company. The customer service is the absolute worse.

"Still Learning, But Impressed"

What do you like best about Paycor? As I learn the system, I am finding that Paycor really can do so many of the things that HR professionals need a system to do on a regular basis, it covers all of the basics. Additionally, there are so many tools and features that really allow the managers and employees to have insight into their employment growth all in one place. I am quickly finding it is a one-stop-shop for most of my HR needs. What do you dislike about Paycor? Again, as I am learning ...

Worst customer service ever

Worst customer service ever. Don’t use This company. Not surprised at all there is so many negative comments. Am surprised they actually have two stars. Use someone else!! Beware

"Director, Human Resources"

What do you like best about Paycor? Modules link and work well together. Easy to navigate and support portal has numerous resources to read, review and follow. Product is well integrated across platforms and easy to navigate once you get your bearings. What do you dislike about Paycor? Support personnel are not SME's and often refer questions to another group for clarification. No, best practices groups or a user conference where power users can truly network and share ideas. What problems ...

"One year in..."

What do you like best about Paycor? Our most used feature is the time function. The new timesheet feature is very user-friendly. What do you dislike about Paycor? The new dashboard is clunky and the menu layout has changed significantly. Things aren't where they "should be". What problems is Paycor solving and how is that benefiting you? We are utilitzing everything Paycor has to offer with the exception of scheduling because our business needs do not support the use. We are happy with most ...

"Paycor is great!"

What do you like best about Paycor? Paycor is very efficient and truly allows for everything an HRIS should offer to be centralized in one location. What do you dislike about Paycor? It seems that Paycor is always interested in improving for its users/clients so if there are areas to improve they often find them and adjust first. What problems is Paycor solving and how is that benefiting you? Rather than creating our own resources or having different websites for different features it ...

"Hard to set up but easy to use"

What do you like best about Paycor? Easily find employee information........ What do you dislike about Paycor? The reporting function.................. What problems is Paycor solving and how is that benefiting you? Reducing the HR staff with recruitment and document storage

"Customer Service at its BEST!"

What do you like best about Paycor? The initial Paycor onboarding setup went smoothly. Anytime I've needed assistance with anything from a direct deposit reversal, BWC true up reports or benefit accrual set up, I've received outstanding support and guidance. What do you dislike about Paycor? Due to COVID-19 it has been difficult at times to reach a Client Support Specialist. Recommendations to others considering Paycor: If you have questions; contact your representative, they're always more ...

"Simple payroll with no support that will cost you"

What do you like best about Paycor? Not expensive, works fine unless you have a question or anything outside the routine What do you dislike about Paycor? Whenever I have a complicated payroll issue (3 party sick pay, change in local taxes, adding a new state etc.), I get misinformation and incorrect information about 1/2 the time from their support team. When I follow their instructions or ask them to do it, it often results in extra fees. They admitted in an email that they had given ...

Paycor technical support is horrible

Paycor technical support is horrible! Any problems, you have to resort to "chat' and the problems are assigned to some team which in reality is a big black hole! The sofware itself has some great features, however the lack of an assigned rep for your own account is the biggest issue when something is wrong. Technical knowledge to actually problem solve in a timely manner is non existent. Awful!