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9.8

Spot Score

Paycom - Payroll Software

Paycom Reviews in May 2025: User Ratings, Pros & Cons

Efficient payroll made simple.

4.1

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Paycom Reviews & Ratings

4.1

Very Good

Based on 2268 ratings & 1216 reviews

Rating Distribution

Excellent

(919)

Very Good

(183)

Good

(57)

Poor

(23)

Terible

(34)

Expert's Review

Paycom stands out as a powerful and intuitive HR and payroll solution that has earned its reputation for revolutionizing administrative processes. Reviews highlight its user-friendly interface, robust feature set, and seamless integration of HR functions such as payroll, performance management, FMLA tracking, and more. The mobile app, in particular, receives high ...Read more

Paycom pros and cons

  • Provides multiple payment methods in a single step.

  • Reduces errors and ensures compliance.

  • Run payroll online or download for offline use.

  • Simplifies payroll processing with an intuitive design.

  • May not integrate seamlessly with all third-party HR software.

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Showing 401-410 out of 1216

JD

John D

09/10/21

5 out of 5

"Excellent HRIS solution at affordable pricing"

What do you like best about Paycom? Payroll and HR is all in one spot. No more duplicate entry needed. Days of maintaining separate spreadsheets for multiple functions are gone.

CD

Cassia D

09/10/21

5 out of 5

"One of the Best HR Solutions Available"

What do you like best about Paycom? Paycom has unrivaled customer service: they provide a well-balanced team to every client who is available constantly to answer questions, provide training, and assist with setup and implementation. Coming from a platform where a customer service ticket may take days to receive a reply, it is invaluable to be able to call Paycom at any time and have someone ready to assist.

AU

Anonymous User

09/01/21

5 out of 5

"Excellent Service"

What do you like best about Paycom? Paycom is very user-friendly. Their service department or team is always pleasant and extremely helpful. And always someone available immediately.

AU

Anonymous User

08/30/21

5 out of 5

"Paycom is amazing for streamlining HR processes and being user friendly for entry level workers."

What do you like best about Paycom? Employee Self-Service is the best feature of Paycom. Employees have access to all their information, including PTO balances, timecards, vacation requests, reviews, learning plans, etc. It is easy to navigate and accessible to employees.

T

Tyrel

08/28/21

5 out of 5

Small businesses can benefit from this

PROS: It works great with all the HR related tasks we have to do. It is also easy to use. CONS: We are very happy with Paycom. We don't have any particular dislikes.

D

Dudley

08/27/21

5 out of 5

It is the best HRIS out there

PROS: Paycom has a very good support team. I cannot say a single negative thing about their team. They have helped us greatly in selecting the modules best fit for our business. The integration was very smooth too because they were there every step of the way. Besides, we can see that the system lives up to our expectations. It fulfills every promise and feature it says it is going to have when we first selected it. It is also super easy to use, so teaching it to our staff is not a problem ...

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MS

Melanie S

08/27/21

5 out of 5

"For a small to medium size business Paycom offers a host of modules. The Paycom team is amazing"

What do you like best about Paycom? I like the availability of a dedicated team. I like the report writer What do you dislike about Paycom?

AU

Anonymous User

08/27/21

5 out of 5

"President"

What do you like best about Paycom? Easy, fast, and great customer service. Always making improvements. What do you dislike about Paycom?

L

Lewis

08/22/21

5 out of 5

I love, love, love Paycom!

PROS: I used to have tons of paperwork. Because of Paycom, we were able to reduce this drastically. From employee onboarding to departure, Paycom takes care of all the data for us. This is a great relief on our workload. CONS: I couldn't find anything to criticize about Paycom. If I could've found it sooner, we would've been saved long ago.

AU

Anonymous User

08/19/21

5 out of 5

"Great Customer Service"

What do you like best about Paycom? Paycom is very easy to use, and the customer service is top rate! We have had a few dedicated specialists since we started using Paycom in 2019 and have been lucky each time. They have all been responsive, helpful, and knowledgeable.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].