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9.8

Spot Score

Paycom - Payroll Software

Paycom Reviews in July 2026: User Ratings, Pros & Cons

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4.51

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Paycom Reviews & Ratings

4.51

Excellent

Based on 1295 ratings & 1272 reviews

Rating Distribution

Excellent

(975)

Very Good

(183)

Good

(57)

Poor

(23)

Terible

(34)

Spotsaas Editor’s POV

Paycom's core strength is its unified payroll, HR, and performance management system in a single platform. The mobile app lets employees and managers access payroll, timesheets, and performance data without logging into a desktop interface. Setup requires 4–8 weeks depending on your data migration complexity and custom workflows; Paycom's implementation team ...Read more

Paycom pros and cons

  • Provides multiple payment methods in a single step.

  • Reduces errors and ensures compliance.

  • Run payroll online or download for offline use.

  • Simplifies payroll processing with an intuitive design.

  • May not integrate seamlessly with all third-party HR software.

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Showing 21-30 out of 1272

CB

Carmen B

09/24/25

5 out of 5

Benefit Specialist

The Payroll Specialist, Benefits Specialist and pretty much everyone we have dealt with at Paycom are very knowledgeable and helpful with any situations we have come across.....

K

Karen

09/21/25

5 out of 5

IWant is a great help

IWant is a great help. When you have a question, and ask, It's there at your fingertips.

SP

St. Philip Bookkeeper

09/21/25

5 out of 5

GREAT SUPPORT STAFF ALWAYS SOMEONE TO…

GREAT SUPPORT STAFF ALWAYS SOMEONE TO HELP ON THE PHONE WHEN I NEED ITNEVER WAITING ON A CALL BACK SO I CAN KEEP DOING MY JOB

RH

RJ Hamer

09/18/25

5 out of 5

We received a great product that our employees love

We received a great product that our employees love and use all the time at a great ROI for our business.

AV

Alana Vogler

09/18/25

5 out of 5

A notch above the rest!

Over the last year and a half, Paycom has become an indispensable tool for our HR operations. We've moved from a primarily paper-based system to a completely digital workflow, and the efficiency gains have beenPaycom handles a wide array of HR functions, from onboarding and benefit enrollment to performance reviews and payroll, all within a single platform.The system is easy to navigate, making it simple for our team to learn and use effectively.

TV

Tanner VanCuren

09/15/25

5 out of 5

Simple and easy to navigate

Simple and easy to navigate

CR

Cyndi Rowan

06/11/25

5 out of 5

Customer Support

The support team is hands-down one of the best we’ve ever dealt with. They are not only prompt in responding but also incredibly knowledgeable and courteous. Every time we've had a question or needed help with setup or customization, they've gone above and beyond to ensure we were taken care of—often resolving issues within minutes.

MG

Mike G

06/10/25

5 out of 5

Service is Exceptional

Foremost, the service level provided from every role is exceptional. Questions are answered quickly. In the event that an answer is not immediate, the team keeps us informed of progress to get to resolution. I've not experienced this level of service anywhere else in the HCM space.

TW

Tim Walker

06/10/25

5 out of 5

Their client support services are…world class!

Their client support services are outstanding. Our Strategic Account Manager is a rock star. He meets with us weekly. He knows his product and is an excellent trainer.

TT

Thomas Tsaboukos

06/04/25

5 out of 5

Our experience with Paycom has been…OUTSTANDING!

Our experience with Paycom has been outstanding from day one. What truly sets them apart is their commitment to client success and continuous innovation. The platform is intuitive, powerful, and seamlessly unifies all aspects of HR—from payroll and benefits to talent management and compliance. The level of automation significantly reduced administrative burdens, allowing our HR team to focus on strategic initiatives. Plus, the dedicated support we’ve received has been proactive, responsive, ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].