Paycom Reviews in May 2025: User Ratings, Pros & Cons

Paycom and its employees has been everything we were promised.

Paycom and its employees has been everything we were promised. We are able to do reports in minutes, that previously took us days to complete. We are able to keep all employee data in one centralized location. Employees are able to access all of their pay, PTO accruals and other information on their own personal devices at any time of day. I would absolutely recommend Paycom as a centralized HR and payroll resource.

"We love Paycom"

What do you like best about Paycom? Its user friendly, easy to navigate and the customer service is great. What do you dislike about Paycom?

"IGT"

What do you like best about Paycom? It's everything I was looking for in a HRIS What do you dislike about Paycom?

The implementation team has been…

The implementation team has been awesome. They have answered all our questions and the transition has gone very smoothly.

Zack Castillo site visit…

Zack Castillo contacted me & stopped by to introduce himself as our new Client Relations Representative. His fun, outgoing personality made it easy to talk to him. He expressed interest in AST as a client and things that Paycom could improve, as well as on a personal level talking about OKC Thunder and other sports. It had been some time since someone from Paycom had stopped by, so it was nice to see a representative in person again.

From PEO to Paycom: A Transition Success Story

I switched to Paycom from a PEO simply because we needed a platform that allowed up to scale quickly/easily and to reduce costs. I also wanted a system that was mobile-friendly as we have a fairly young workforce that's always on the go. I knew what our needs were so once I demo'd Paycom it was clear with would meet expectations. To my surprise, Paycom exceeded our expectations. As an HR team of 1, I was not looking forward to implementation at all. It's often a time suck, tedious, and ...

Paycom has a wonderful Team of Support…

Paycom has a wonderful Team of Support and goes the extra mile to find solutions to everyday payroll challenges. There are so many options within the program that it is hard to keep up with what is available to use. Paycom dedicates a Client Specialist to your account that meets with you in person to discover all the advantages Paycom has to offer and makes sure you are utilizing the platform to it's fullest potential. This goes above and beyond the client support I have received from our ...

Paycom Implementation - great experience

Implementation team is a very good plan and does a great job sticking to it to ensure everything goes smooth

Knowledgeable, Prompt, and Efficient Support

I was give clear instructions about how to use the new software updates. I appreciated having multiple ways to learn the new material. I received 1:1 instructional calls, handouts, and videos to reference as I navigated a new system. The team was knowledgeable about the product and clear about what to expect from the update. All of my questions were answered and I felt comfortable using a tool I had not used before.

I use the Paycom app mostly on my…

I use the Paycom app mostly on my phone. It is easy to use, intuitive, and quick to respond.