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9.8

Spot Score

Paycom - Payroll Software

Paycom Reviews in May 2025: User Ratings, Pros & Cons

Efficient payroll made simple.

4.1

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Paycom Reviews & Ratings

4.1

Very Good

Based on 2268 ratings & 1216 reviews

Rating Distribution

Excellent

(919)

Very Good

(183)

Good

(57)

Poor

(23)

Terible

(34)

Expert's Review

Paycom stands out as a powerful and intuitive HR and payroll solution that has earned its reputation for revolutionizing administrative processes. Reviews highlight its user-friendly interface, robust feature set, and seamless integration of HR functions such as payroll, performance management, FMLA tracking, and more. The mobile app, in particular, receives high ...Read more

Paycom pros and cons

  • Provides multiple payment methods in a single step.

  • Reduces errors and ensures compliance.

  • Run payroll online or download for offline use.

  • Simplifies payroll processing with an intuitive design.

  • May not integrate seamlessly with all third-party HR software.

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Showing 161-170 out of 1216

BS

Barbara Snider

02/28/23

5 out of 5

Switching over to Paycom

The company that I work recently switched our payroll over to Paycom. The training that we received before the change was very helpful and truly gave you all the information we needed to get started. Your website is very user friendly as well as the app. They are both easy to navigate. I think our change to using Paycom has been a very smooth transition.

RW

Randy W

02/28/23

5 out of 5

"Paycom is the easiest payroll and hr system that I have ever worked with."

What do you like best about Paycom? The platform is extremely user-friendly, and in the event that you need assistance, their payroll specialists are very responsive to both phone calls and emails. The updates that are done to the platform are well thought out and make sense to the business and to the employee.

MM

Melissa M

02/23/23

5 out of 5

"A Fantastic HRIS!"

What do you like best about Paycom? Great customer service, easy to use for both the employer and employee, so many different products; I can do everything within Paycom.

SG

Spencer G

02/22/23

5 out of 5

"Honest Support"

What do you like best about Paycom? Honest support from transparent team members who set realistic expectations. We understand that things happen with any software company which is why it makes it important for us to partner with folks who can accurately set expectations and be upfront if issues ever arise.

PA

Phyllis A

02/21/23

5 out of 5

"This was a most pleasant experience, everyone is knowledgeable, patient and kind."

What do you like best about Paycom? The fact that it's one platform and you don't have to log in to different systems to accomplish several tasks. What do you dislike about Paycom?

AH

Angela H

02/21/23

5 out of 5

"Excellent Service"

What do you like best about Paycom? Our company has used the Paycom payroll system for over 17 years. Their system allows the payroll process to take only minutes each month. The software is easy to use, and the customer service is excellent. Paycom streamlines the payroll process, tax rates, tax filings, accruals, and the preparation of W2's. There is always a payroll specialist available to answer questions. We have had very few problems arise during our time with Paycom and they were ...

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MS

Matt S

02/17/23

5 out of 5

"Transitioning to Paycom was seamless."

What do you like best about Paycom? The transition team was excellent in all aspects. The Paycom team worked behind the scenes to ensure everything was ready and moving comfortably. Also, they provided recordings of all meetings and were readily available for any questions.

S

Sarah

02/15/23

5 out of 5

FANTASTIC HRIS/Payroll Platform

I have implemented Paycom twice and will continue to love their platform. Easy to use, one database, connected modules, and sooooo much more! Meet with Paycom for your next move to a HRIS/Payroll platform.

KS

Keith Simmons

02/14/23

5 out of 5

Paycom has the best customer service…

Paycom has the best customer service I've ever experienced with any kind of vendor ever. Megan has been so patient and kind as I've struggled to learn the system. Claire has been a great help as well.

BH

Brittney Hill

02/14/23

5 out of 5

Brendan Lewis is great

Brendan Lewis is great, responsive and it is nice to have that contact person!