Paycom Reviews in July 2026: User Ratings, Pros & Cons

Easy, but has glitches

What do you like best? I love how easy it is to sign on and gain access to any timesheets from any pay period and just print it from there. What do you dislike? When switching roles within your company, the time punches appear confusing and sometimes out of place. Additionally, it seems there are some glitches with the request off system. Recommendations to others considering the product Makes things easily accessible for employees! Make sure employees learn their ID number as it ...

Paycom - Employee Experience

What do you like best? I like the calendar view when requesting time off -- it allows you to see a clear picture of your days available and pending. What do you dislike? I think it's a pretty standard PTO system -- I can see PTO, easily request time off, check in on tax documents, see my pay stubs. What business problems are you solving with the product? What benefits have you realized? It's making resources easily available to employees. You can get most information on the site ...

Easy to use, great customer service

What do you like best? Very user friendly and when I do have to call for support the service is outstanding What do you dislike? I really have no dislikes after working through the learning process of the last upgrade What business problems are you solving with the product? What benefits have you realized? Payroll efficency

User friendly and asthetically pleasing

What do you like best? I love that paycom is easy to use and keeps all the important information regarding pay and reviews in one place. What do you dislike? The only aspect I dislike is the view of roll over time is hard to follow Recommendations to others considering the product Great tool! What business problems are you solving with the product? What benefits have you realized? Paycom keeps my pay, reviews, time off, accruals, and all statements in one accessible place. It is ...

Software gets better over time

What do you like best? The connectivity between applicant tracking and the HR.benefits portal. New hires are familiar with the portal since they've used it to apply for the job. Payroll is the best feature. What do you dislike? The reports could be clearer. I like using more drop down menus directly from the site than selecting terms I have to remember what they mean. What business problems are you solving with the product? What benefits have you realized? Providing information to ...

Awful Customer Service

What do you like best? The system does have a good layout and is relatively user-friendly. It took our employees no time at all to learn the new system. What do you dislike? The customer service has been awful. We have paid for all of these services but getting Paycom to help us implement them is next to impossible. We had a great team come out and help us transition over, which went awful, and then after that, they set us up with a young inexperienced new rep. Recommendations to ...

Paycom

What do you like best? Our company moved from having to print all new hire paperwork to doing it through paycom. It was way faster, easier, and environmentally friendly! What do you dislike? I thought it was going to have a feature to bypass some of the W4 information and it did not. What business problems are you solving with the product? What benefits have you realized? So far no business problems. Benefits are that it’s more green and the employees can access the information ...

Nice layout but sub categories can use some work

What do you like best? I really like the ability to swap login as the Client or EES - that makes it easy for me to view my information and/or jump into entering time for my staff. The web layout is nice. I really like the capability to do a test sample paycheck. What do you dislike? The web layout is nice however some of the sub categories do not make any sense. Like for instance, I was looking for information on how much my employer contributes to my medical - it does not display ...

Paycom User Review

What do you like best? Simplified access to payroll info, check stub, and benefits. What do you dislike? I do not have any particular dislikes about this software. Recommendations to others considering the product Easy way to manage the entire employment life cycle. What business problems are you solving with the product? What benefits have you realized? Payroll management, timekeeping, benefits enrollment.

Full Service Payroll Provider

What do you like best? The best thing about the Paycom software platform is ease of use for the end user/employee. What do you dislike? I really don't have a dislike, but if I had to mention anything, it would be the login requirements. Recommendations to others considering the product Make the switch What business problems are you solving with the product? What benefits have you realized? Paycom allows us to forego a large Human Resource department and Payroll division. The ...