Patreon Reviews in September 2026: User Ratings, Pros & Cons

Love Patreon no problems in years

I've been using Patreon for years now and I'm very surprised about these negative reviews. True, their customer service isn't fast and it can be better, but they're a young start-up trying their best and doing great things to help creators too. The content is great and the membership works fine. If you become a member by accident or want to cancel and can't find it you can always ask the creator to refund you. It will immediately cancel your membership instantly. And you'll get all your ...

Patreon conned me out of my money

Patreon conned me out of my money. I cancelled a membership but it showed in my membership listing still. i tried 6 times to cancel before contacting patreon support whom notified me that cos i have time left on it that will show untill the last day and then remove. That day came and i was charged for the year again. I do not recommend Patreon to any creator as theior process can ensure fans turn on creators due to this con. Customer service is inpersonal and scripted. I will be removing ...

They are a scam

They are a scam. Once they lock you in, they make it impossible to cancel. They tell you to watch a 7 minute video that guides you step by step to cancel via their webpage, but, their video does not even remotely represent what appears when you navigate through your account. It is impossible to follow the directions because they don't match anything in the content that you see. I went through the entire website and could find no possible way to terminate this membership. It's by design. ...

Awful and disappointing

Signed up to be a Patron of a group I really love. The membership tier I had entitled me to receive some merch after I'd been paying for 3 months. After 4 months, I hadn't received anything, so I raised a ticket. They promised to look into it, and said it was a problem with my address. I checked, and it was the correct address. I was annoyed that they hadn't told me they had a problem with my address, they just left it and didn't send me the merch. I've gone back and to now for an extra 3 ...

I supported a company on their platform…

I supported a company on their platform and after canceling and contacting that company and they refused to refund Patreon refused as well. They told me to contact the company and when I was ignored by that company and told Patreon they ignored me as well and I couldn't get a refund. -Professor Chen

i was browsing to see what it was like…

i was browsing to see what it was like then a month later £3 was taken from my account then again the next month when i did not pledge it even sign in. so now i cant cancel my “membership” because i am not pledged to anyone, the only option is to kill myself!

I was worried seeing the negative reviews

I was worried seeing the negative reviews of patreon, i needed help with an issue about not receiving the rewards of my patreons and a weird bug with the patreon chat where i had a message notification but no message (the rewards are sent by links on the patreon chat). The support response was fast i sent it last night and the support help me with the matter this morning. The lady of the support sent me what was suppose to be in the message sent to the other patreons and helped me get my ...

Liars & Useless

I decided to give this site a try and, within three days, started browsing these reviews and... wow, my experience proves these lousy reviews to be spot on accurate. Obviously, the site has enjoyed success in the past and now relies on its reputation to carry it the rest of the way. But, at this point in time, it sucks. It's like the people who run it decided to go hit the beach and hope for the best. The company refers to its customer service department as the "customer happiness ...

Terrible customer service

Terrible customer service. Unhelpful website. Mystifying, unexplained charges to my paypal account. No response from Patreon regarding my billing history. They ought to change their name to "Patronize". Because that's how customers feel after about a dozen automated emails and phone messages. How do these companies ever stay in business???

Customer service regarding anything to…

Customer service regarding anything to do with subscription payments/refunds is non-existent. Buyer beware!