Pardot Reviews in October 2026: User Ratings, Pros & Cons

Backbone of our business

What do you like best? Simplicity and service. 1 - I LOVE that as a non-technical person without a lick of html or css know-how, I could fire up Pardot and hit the ground running without much friction. Since those early days, Pardot has become the backbone of our business helping us track, score, prioritize, and communicate with our prospects with ease. 2 - The people at Pardot are some of the best around. They’re helpful, responsive, and they really seem to care. It won’t show up ...

If you want a crucial Salesforce.com Integration and great customer service, look no further.

What do you like best? - On boarding process - Customer service - Price / Value - Flexibility - Salesforce Integration What do you dislike? - Reporting is more helpful in some places than others Recommendations to others considering the product Checked out Hubspot, Marketo and a couple of others. We'll be sticking with Pardot for a long time. What business problems are you solving with the product? What benefits have you realized? Email platform replacement, ...

Great product, great team of people, outstanding support

What do you like best? We are metrics freaks, and we get great reporting out of Pardot. I've used Eloqua and Marketo in the past and think Pardot is a superior offering as it has a shorter implementation, attractive pricing and included onboarding. Product roadmap is rich and robust, yet they seem to take the time to organize the user interface in a sensible way. What do you dislike? Nothing really. So far, it's been easy to deploy and see the value from. Recommendations to others ...

If you want a crucial Salesforce.com Integration and great customer service, look no further.

What do you like best? - On boarding process - Customer service - Price / Value - Flexibility - Salesforce Integration What do you dislike? - Reporting is more helpful in some places than others Recommendations to others considering the product Checked out Hubspot, Marketo and a couple of others. We'll be sticking with Pardot for a long time. What business problems are you solving with the product? What benefits have you realized? Email platform replacement, ...

Great product, great team of people, outstanding support

What do you like best? We are metrics freaks, and we get great reporting out of Pardot. I've used Eloqua and Marketo in the past and think Pardot is a superior offering as it has a shorter implementation, attractive pricing and included onboarding. Product roadmap is rich and robust, yet they seem to take the time to organize the user interface in a sensible way. What do you dislike? Nothing really. So far, it's been easy to deploy and see the value from. Recommendations to others ...

Backbone of our business

What do you like best? Simplicity and service. 1 - I LOVE that as a non-technical person without a lick of html or css know-how, I could fire up Pardot and hit the ground running without much friction. Since those early days, Pardot has become the backbone of our business helping us track, score, prioritize, and communicate with our prospects with ease. 2 - The people at Pardot are some of the best around. They’re helpful, responsive, and they really seem to care. It won’t show up ...

Pardot is the cornerstone of our business

What do you like best? The people of Pardot are remarkable and my favorite part of being a customer. They are attentive to our needs and very responsive (especially the little chat box in the app. I also love the scoring and grading mechanisms which allow us to simply do things we couldn't find with other providers. We rely heavily on automated graded and love our Pardot / LinkedIn social sign-on connector. What do you dislike? It's not vital, but I'd like to be able to Cc email ...

Simple, robust, and a "must" for any company going to market strong.

What do you like best? Pardot has the ability to easily segment lists, created very simple stories for each prospect to follow. Their service is impeccable and their guides and content have made is very easy to make our campaigns even better. At Rivalry, we keep our Pardot Lead Deck up on a screen 24/7. What do you dislike? It is the ultimate marketing solution. If you try to use it for in-app metrics (user actions, triggers, etc., it's tough to do. But then again, that's not it was ...

Pardot is the cornerstone of our business

What do you like best? The people of Pardot are remarkable and my favorite part of being a customer. They are attentive to our needs and very responsive (especially the little chat box in the app. I also love the scoring and grading mechanisms which allow us to simply do things we couldn't find with other providers. We rely heavily on automated graded and love our Pardot / LinkedIn social sign-on connector. What do you dislike? It's not vital, but I'd like to be able to Cc email ...

Simple, robust, and a "must" for any company going to market strong.

What do you like best? Pardot has the ability to easily segment lists, created very simple stories for each prospect to follow. Their service is impeccable and their guides and content have made is very easy to make our campaigns even better. At Rivalry, we keep our Pardot Lead Deck up on a screen 24/7. What do you dislike? It is the ultimate marketing solution. If you try to use it for in-app metrics (user actions, triggers, etc., it's tough to do. But then again, that's not it was ...