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9.4

SpotScore

Pardot

Pardot Reviews in October 2026: User Ratings, Pros & Cons

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4.01

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Pardot Reviews & Ratings

4.01

Very Good

Based on 1806 ratings & 3426 reviews

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Rating Distribution

Excellent

(1659)

Very Good

(1147)

Good

(354)

Poor

(161)

Terrible

(105)

Spotsaas Editor’s POV

Salesforce Marketing Cloud Account Engagement (formerly Pardot) is a marketing automation platform built for B2B teams already using Salesforce. Its integration with Salesforce connects sales and marketing data directly—lead tracking, nurturing, and conversion workflows pull from the same system. The platform handles email automation, lead scoring, segmentation, ...Read more

Pardot pros and cons

  • Full marketing suite covering automation, lead scoring, segmentation, and campaign execution.

  • Direct Salesforce CRM integration gives unified pipeline visibility across sales and marketing.

  • Drag-and-drop tools for landing pages and emails work without technical expertise.

  • Analytics and reporting let teams optimize campaigns and track performance.

  • Steep learning curve; custom branding and advanced features require technical expertise.

  • Pricing is prohibitive for small and mid-sized businesses.

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Showing 3351-3360 out of 3426

A

Anonymous

11/01/13

4 out of 5

Pardot for SAAS

What do you like best? Pardot is great in that it has many connections to external services that give you better insights into your contact's digital body language. From the Wistia connector (which allows you to see which videos & how long your contacts are viewing to the Google Analytics connector (which allows you to see interactions with your web properties it's awesome to be able to segment based on very granular interactions. This gives our sales & marketing teams incredible insights ...

Read more

A

Anonymous

11/01/13

4 out of 5

Pardot for SAAS

What do you like best? Pardot is great in that it has many connections to external services that give you better insights into your contact's digital body language. From the Wistia connector (which allows you to see which videos & how long your contacts are viewing to the Google Analytics connector (which allows you to see interactions with your web properties it's awesome to be able to segment based on very granular interactions. This gives our sales & marketing teams incredible insights ...

Read more

A

Anonymous

10/30/13

5 out of 5

Great company, great people, always growing and innovating!

What do you like best? The product is great! The way it enables our email marketing and web tracking to be more efficient is a huge help. But it's the people of Pardot that truly make it stand out. They are always responsive and helpful. We love our Pardashians! What do you dislike? My beefs are minor, and they are working on innovating and improving many of them as we speak. They're doing a good job of sensing market trends and innovating toward those goals. Recommendations to ...

Read more

A

Anonymous

10/30/13

5 out of 5

Great company, great people, always growing and innovating!

What do you like best? The product is great! The way it enables our email marketing and web tracking to be more efficient is a huge help. But it's the people of Pardot that truly make it stand out. They are always responsive and helpful. We love our Pardashians! What do you dislike? My beefs are minor, and they are working on innovating and improving many of them as we speak. They're doing a good job of sensing market trends and innovating toward those goals. Recommendations to ...

Read more

A

Anonymous

10/17/13

4.5 out of 5

Pardot Review

What do you like best? Pardot is excellent in responding to their customers' requests. Anytime i need support they are there and willing to help out. Not just support, but taking customers' ideas as well. They don't try and design their solution based on their own biases, they take a lot of customer requests for improvements and it makes the solution very easy to use and fun as well. What do you dislike? I am not a big fan of the reporting. I am probably spoiled with Salesforce.com's ...

Read more

A

Anonymous

10/17/13

4.5 out of 5

Pardot Review

What do you like best? Pardot is excellent in responding to their customers' requests. Anytime i need support they are there and willing to help out. Not just support, but taking customers' ideas as well. They don't try and design their solution based on their own biases, they take a lot of customer requests for improvements and it makes the solution very easy to use and fun as well. What do you dislike? I am not a big fan of the reporting. I am probably spoiled with Salesforce.com's ...

Read more

A

Anonymous

10/10/13

4 out of 5

Experiences of a new user

What do you like best? The site is fairly intuitive, steps are grouped in a logical fashion and reporting is very easy. What do you dislike? Nothing yet. We are still in the implementation phase. Recommendations to others considering the product Compare ease of use. We used Marketo for a year, and without a full-time administrator of the tool, we were unable to fully take advantage of the capabilities. What business problems are you solving with the product? What benefits have ...

Read more

A

Anonymous

10/10/13

4 out of 5

Experiences of a new user

What do you like best? The site is fairly intuitive, steps are grouped in a logical fashion and reporting is very easy. What do you dislike? Nothing yet. We are still in the implementation phase. Recommendations to others considering the product Compare ease of use. We used Marketo for a year, and without a full-time administrator of the tool, we were unable to fully take advantage of the capabilities. What business problems are you solving with the product? What benefits have ...

Read more

A

Anonymous

10/09/13

5 out of 5

An instrumental part of our business

What do you like best? I love everything about Pardot! I haven't found one limitation with the product since I start using it in February 2013. If I had to name a favorite benefits they would be: *Streamlining and visualizing our lead to sales flow *Ability to save our sales people time by sending, what I like to call, "Stay in Touch" emails campaigns to all their contacts If I had to name favorite features it would be the: *Sales Pipeline report, *Integration (SFDC, ...

Read more

A

Anonymous

10/09/13

5 out of 5

An instrumental part of our business

What do you like best? I love everything about Pardot! I haven't found one limitation with the product since I start using it in February 2013. If I had to name a favorite benefits they would be: *Streamlining and visualizing our lead to sales flow *Ability to save our sales people time by sending, what I like to call, "Stay in Touch" emails campaigns to all their contacts If I had to name favorite features it would be the: *Sales Pipeline report, *Integration (SFDC, ...

Read more

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].