Pardot Reviews in October 2026: User Ratings, Pros & Cons

Pardot: Everywhere You Want To Be

What do you like best? Products are really only worth what their customer service can provide. Pardot provides an excellent customer service experience to customers so you can quit fumbling around in the dark and get back to your own customers. What do you dislike? I have yet to find something I dislike about Pardot to bring it to someone's attention. What business problems are you solving with the product? What benefits have you realized? If SalesForce is our brain and our ...

Always there!

What do you like best? While I love everything Pardot does and has the potential to do. The best part of Pardot is the support we get. From implementation to basic troubleshooting, the guys at Pardot are always there to help. What do you dislike? The only thing I sometimes dislike is little bugs I sometimes come across, but that's life! What business problems are you solving with the product? What benefits have you realized? Having consistent and tailored campaigns that can be ...

Pardot is a great tool for automating our lead funnel

What do you like best? Starting with lead-capture using form handlers and integrations with things like Wistia all the way through to the Salesforce integration where we hand off leads to the sales team, Pardot cuts a lot of work out of managing our marketing funnel. What do you dislike? There are still a lot of frustrating limitations (like not being able to send Company names through the GoToWebinar connector that seem to take up time in my day. What business problems are you ...

Pardot for SF

What do you like best? The ability to create vanity URLs and landing pages to track the effectiveness of our marketing. Also like the simplicity of creating email campaigns. What do you dislike? Just implemented it 2 months ago so still learning everything and without a person in house to show us what to do it is VERY hard to learn yourself (even with the links and videos What business problems are you solving with the product? What benefits have you realized? being able to track ...

Good site and easy to work with.

What do you like best? I like the interface and the look of the site. It's easy to maneuver around. What do you dislike? I do not like the lack of wysiwig in making landing page templates. What business problems are you solving with the product? What benefits have you realized? This is great in making a formatted landing page that is designed with our website brand and look. It makes for very cohesive campaigns.

Much better than Hubspot

What do you like best? The product has consistently grown and expanded since it was purchased by salesforce. What do you dislike? The support leaves much to be desired. I've been given incorrect info in the chat feature on more than one occasion that led to things not working as they should. What business problems are you solving with the product? What benefits have you realized? Getting leads from website into salesforce, sending email, building landing pages with seamless integration.

Pardot is a big part of everything I do.

What do you like best? Pardot plugins are very easy to setup. It's list management and scoring is also incredibly easier than salesforce + marketo. If you are doing easy regular type emails that aren't incredibly dynamic you'll have a blast. What do you dislike? The landing page and email templating system is not intuitive to non-technical users. If you make a template the editable regions won't necessarily be clear. Also be sure you hit save as draft often - because you can and will ...

Great service, much better product after update

What do you like best? The customer service at Pardot is great. Our "client advocate" is very helpful and responds lightning fast to any issues I have. The new update to the email editor is so much better... the autosave has saved me many times! The whole tool is much easier to use now and makes my email creation much faster. What do you dislike? The editor sometimes runs slow or kicks me out as I'm working. Sometimes the HTML doesn't behave. Recommendations to others considering ...

Great for Email Templates and Campaigns!

What do you like best? I really enjoy the ease of creating and managing email templates for our various campaigns. Being able to hammer-out one awesome template that I can copy for future emails is a huge time saver. Although I know my fair amount of HTML/CSS, it helps to have a competent WYSIWYG editor that allows me to quickly whip-up some style. Support has been helpful whenever I run into any issue major enough to open a ticket (although I only work as Web Designer at Cirruspath. Our ...

Growing up with Pardot

What do you like best? Customer support is top notch. I love that I can open up the chat window and immediately talk to someone about any issue I experience. The support team are knowledgeable, friendly and fun! When the problem is especially tricky or related to a bug in the system, they ask to take it offline and start a case I can follow via email until the issue is resolved. Pardot is very easy to learn to use and has features for people just starting out with marketing automation ...