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9.4

Spot Score

Pardot

Pardot Reviews in May 2025: User Ratings, Pros & Cons

Powering your marketing success.

4.2

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Pardot Reviews & Ratings

4.2

Very Good

Based on 3396 ratings & 3426 reviews

Rating Distribution

Excellent

(1659)

Very Good

(1147)

Good

(354)

Poor

(161)

Terible

(105)

Expert's Review

Salesforce Marketing Cloud Account Engagement (formerly Pardot) emerges as a powerful marketing automation tool, particularly well-suited for B2B organizations and those deeply embedded in the Salesforce ecosystem. Its tight integration with Salesforce enables seamless alignment between sales and marketing teams, making lead tracking, nurturing, and conversion ...Read more

Pardot pros and cons

  • Comprehensive marketing suite that simplifies automation, lead scoring, segmentation, and campaign execution.

  • Seamless integration with Salesforce CRM, enabling unified pipeline management and better visibility into sales and marketing data.

  • Intuitive drag-and-drop tools for designing landing pages and creating emails without heavy technical expertise.

  • Data-driven insights and robust analytics, enabling businesses to optimize campaigns and make informed decisions.

  • Steep learning curve for beginners, with complex features and a need for technical expertise in some areas like custom branding.

  • Cost-prohibitive for small or mid-sized businesses due to high pricing.

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Showing 3201-3210 out of 3426

03/27/14

4 out of 5

Pardot Is A Great Salesforce App

What do you like best? As a salesforce administrator certain apps can be a pain to manage. Pardot is the exception and one of my favorite on the appexchange. What do you dislike? It is not completely within salesforce and we often are still required to sign into the pardot site to complete certain tasks. What business problems are you solving with the product? What benefits have you realized? Online web campaigns and impressions tracking. We have more visibility to our lead sources.

03/27/14

4 out of 5

Pardot helpd us go from 0 - marketing automation in no time!

What do you like best? From lead scoring, to daily visitor & activity reports provide the insight to respond to the most active leads first. Oh, and drip campaigns. What do you dislike? Not able to select a specific time for drip emails to be delivered. What business problems are you solving with the product? What benefits have you realized? By scoring leads, Pardot has helped me plan my day based on the most active prospects.

03/27/14

4 out of 5

Pardot

What do you like best? Pardot is a great tool to use either for our clients and for our own marketing purposes. It has been easy to use & effective. What do you dislike? I am new to Pardot but I haven't had anything that I dislike. What business problems are you solving with the product? What benefits have you realized? We are building brand recognition & it has increased our inbound lead traffic.

03/27/14

4 out of 5

Glad we're using Pardot!

What do you like best? I find the visibility into prospect activity essential for following up in a timely manner. What do you dislike? A grid option and alignment assistance in the landing page editor would be helpful. What business problems are you solving with the product? What benefits have you realized? Simplifying the patient billing experience. Pardot has helped us get the word out!

03/27/14

4 out of 5

Pardot is the best automation software on the planet!

What do you like best? Easy to use functionality and support. And always ask users what we want. What do you dislike? The reporting is not very good. Need to do multi touch and all around better reporting of marketing efforts. What business problems are you solving with the product? What benefits have you realized? Nurturing and scoring and lead process is 100% better

03/27/14

4 out of 5

Pardot rocks

What do you like best? Pardot makes managing campaigns very structured and organized What do you dislike? There is room for improvement by making the interface more intuitive What business problems are you solving with the product? What benefits have you realized? It is much easier to report on campaigns and events

03/27/14

4 out of 5

Pardot is helping manage our prospecting

What do you like best? Ability to create, manage, alter various campaigns with minimal effort What do you dislike? Still figuring out how to best use through SFDC. Wish it were a bit easier in terms of fields switching, etc... What business problems are you solving with the product? What benefits have you realized? Being able to spend more time doing more individualized prospecting, because Pardot has taken the reigns on managing larger campaigns.

03/27/14

4 out of 5

Pardot makes my job easier!

What do you like best? The ease of use, integration with Salesforce, and the valuable reports it provides. What do you dislike? It takes awhile to learn...so much to learn, but worth it! What business problems are you solving with the product? What benefits have you realized? We are able to reach so many more people and having Pardot sync effortlessly with our CRM makes follow-up and marketing so much easier.

03/27/14

4 out of 5

Pardot makes my work a lot easier.

What do you like best? Very easy to comprehend, easy layout. Looks good. What do you dislike? I can't think of anything off hand, sometimes there is a delay in getting through to us. What business problems are you solving with the product? What benefits have you realized? We get work orders very quickly from pardot.

03/27/14

4 out of 5

It does so much more than just emails.

What do you like best? It's easier to manage and better control than some of our other systems. It does more than just emails. What do you dislike? I wish it integrated better with Salesforce. What business problems are you solving with the product? What benefits have you realized? Marketing email campaigns