Pardot Reviews in October 2026: User Ratings, Pros & Cons

Good Product With Amazing Customer Support

What do you like best? Let me start off by saying that the Pardot platform is very versatile. From simple website tracking to email templates and forms, Pardot has helped us with all manner of marketing needs. The ability to easily specify fields for a form and have it produce and iframe I can simply pop onto our site (with a little added CSS is very useful. And while Pardot gives you a lot of templates to go from, I like that if you do want to use a custom layout, Pardot is very ...

Josh Spence Review

What do you like best? The layout of the application is very nice and friendly What do you dislike? Sometimes the system is flaky it might take a long time to load a page, the page might not display correctly, the emails might take a long time to come through... but I know that we are probably using a shared server and I understand that I am impatient at times so it is not your fault. What business problems are you solving with the product? What benefits have you realized? We make ...

Pardot takes Marketing to a new level

What do you like best? Automation helps me organize and reach all of the possible prospects. As well create innovative marketing and gather specific information from the user experience with our company. This is helpful for marketing and produces great results for the sales staff to use. What do you dislike? Still looking for dislikes...Everything implemented well and still operating without hitting a wall. What business problems are you solving with the product? What benefits have ...

New Pardot user

What do you like best? I like that the platform is easy to use. Building landing pages, forms and email is pretty intuitive. Super easy to sync to SFDC, too! What do you dislike? I'd like an easy way to update data in SFDC. Instead of having to pick a master for field values, allow updates to happen both on the Pardot and SFDC side! What business problems are you solving with the product? What benefits have you realized? It's a more robust platform with better reporting ...

Always helpful and friendly, despite bugs

What do you like best? The live chat support is a great help! Whenever I have a question or run into a bug, the support team is ready to help and walk me through any issues I might be having. What do you dislike? The amount of bugs that occurs with the email editor. Also I wish there was more stability with the drip campaigns so we could schedule them out at particularly times. What business problems are you solving with the product? What benefits have you realized? I do email ...

Pardot - I like it a lot.

What do you like best? Landing Page creator - the most computer illiterate person can figure it out. What do you dislike? Glitches from time to time, the email editor can be a little difficult to deal with. Sometimes it's just easier to work directly in the html coding. Needs some work- if it were as awesome as the landing page editor than we'd be in business. Recommendations to others considering the product Standard marketing automation software. Expect the expected. What ...

Easy Implementation and Great Ongoing Support

What do you like best? I loved how easy it was to implement this product. The team was very supportive and helped us get up and running in no time. They were especially helpful integrating this product with sales force. The ongoing support is also very helpful. It's easy to get in touch with support and our account advocate. We also love the drag and drop drip campaign builder and the interface as a whole is easily learned. What do you dislike? I think the grading system could be more ...

Rewarding

What do you like best? I like how easily you can create email templates and lists What do you dislike? template page often freezes in my browser What business problems are you solving with the product? What benefits have you realized? We are easily able to group prospects through lists making it easier to source who we need and when/how.

Pardot Review

What do you like best? The reporting tools and being able to see prospects when they visit the website. What do you dislike? I do not like the new folders feature, but that might be because I haven't fully learned how to use them yet. What business problems are you solving with the product? What benefits have you realized? We are reaching out to prospects and clients in a timely and scheduled manner now. We are working on setting up drip campaigns.

Always helpful and friendly, despite bugs

What do you like best? The live chat support is a great help! Whenever I have a question or run into a bug, the support team is ready to help and walk me through any issues I might be having. What do you dislike? The amount of bugs that occurs with the email editor. Also I wish there was more stability with the drip campaigns so we could schedule them out at particularly times. What business problems are you solving with the product? What benefits have you realized? I do email ...