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9.4

SpotScore

Pardot

Pardot Reviews in October 2026: User Ratings, Pros & Cons

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4.01

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Pardot Reviews & Ratings

4.01

Very Good

Based on 1806 ratings & 3426 reviews

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Rating Distribution

Excellent

(1659)

Very Good

(1147)

Good

(354)

Poor

(161)

Terrible

(105)

Spotsaas Editor’s POV

Salesforce Marketing Cloud Account Engagement (formerly Pardot) is a marketing automation platform built for B2B teams already using Salesforce. Its integration with Salesforce connects sales and marketing data directly—lead tracking, nurturing, and conversion workflows pull from the same system. The platform handles email automation, lead scoring, segmentation, ...Read more

Pardot pros and cons

  • Full marketing suite covering automation, lead scoring, segmentation, and campaign execution.

  • Direct Salesforce CRM integration gives unified pipeline visibility across sales and marketing.

  • Drag-and-drop tools for landing pages and emails work without technical expertise.

  • Analytics and reporting let teams optimize campaigns and track performance.

  • Steep learning curve; custom branding and advanced features require technical expertise.

  • Pricing is prohibitive for small and mid-sized businesses.

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Showing 2741-2750 out of 3426

A

Anonymous

03/27/14

1 out of 5

Proceed with CAUTION

What do you like best? The concept is wonderful, the layout is nice and appears easy to use... but unless you have a simple B2B business this is most likely NOT the solution for you. What do you dislike? I dislike that our "implementation period" was completely unhelpful... 5 months in and we've barely sent 2 emails... TONS of "Corporate Speak" with no action. Lots of passing off problems to other people... still trying to find a solution... Recommendations to others considering the ...

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A

Anonymous

03/27/14

1 out of 5

Proceed with CAUTION

What do you like best? The concept is wonderful, the layout is nice and appears easy to use... but unless you have a simple B2B business this is most likely NOT the solution for you. What do you dislike? I dislike that our "implementation period" was completely unhelpful... 5 months in and we've barely sent 2 emails... TONS of "Corporate Speak" with no action. Lots of passing off problems to other people... still trying to find a solution... Recommendations to others considering the ...

Read more

A

Anonymous

03/27/14

1 out of 5

A LOT of work to build and set up - It's "ok"

What do you like best? Being able to see visitor and prospect activity, watching the grade and scores, email blasts, automation rules with CRM integration What do you dislike? Way too much to manually set up, no real help from a team to help build. If you have no IT knowledge in combination with marketing knowledge this is almost impossible to put together in the 60 day time frame given. Recommendations to others considering the product You must have a very good IT team, website ...

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A

Anonymous

03/27/14

3 out of 5

Great at minimizing back and forth work

What do you like best? I like that Pardot minimizes the amount of go between required when setting up an email campaign. From start to finish, everything I need is there. What do you dislike? I think that the connectors with other tools could be integrated a little better, especially the one for ReadyTalk. You can choose the data you want to see in Pardot, so all of the webinar information must come over. What business problems are you solving with the product? What benefits have ...

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A

Anonymous

03/27/14

3 out of 5

Pardot

What do you like best? Pardot is relatively user-friendly. The reporting capabilities are informative and efficient. Also importing prospects can be done quickly and can be easily sorted and viewed. What do you dislike? Overall Pardot is efficient, however, their email editor requires some HTML knowledge to create custom emails. What business problems are you solving with the product? What benefits have you realized? Delivering effective marketing campaigns and managing prospects

A

Anonymous

03/27/14

3 out of 5

Waiting for more integration with SF.com

What do you like best? I like pardot's ability to integrate into the website. I like the integration with salesforce.com but want more features. What do you dislike? There are too many layers to complete a task, not all in one place. Set up a campaign in one place, create a form in another, build the page in another. It should all be in one campaign. What business problems are you solving with the product? What benefits have you realized? Demand gen and lead gen

A

Anonymous

03/27/14

2.5 out of 5

Pardot, a good way to get into automation

What do you like best? The support team is always available and quick to respond What do you dislike? The features/functions are very limited, good luck if you have a complex use-case in mind! What business problems are you solving with the product? What benefits have you realized? Inbound prospect scoring, handling.

A

Anonymous

03/27/14

2.5 out of 5

Pardot Dashboard

What do you like best? I like how we can see who looked at our website What do you dislike? difficulty logging in I think I am having issues with my password What business problems are you solving with the product? What benefits have you realized? I know our marketing dept had issues

A

Anonymous

03/27/14

2.5 out of 5

Great Marketing Automation

What do you like best? I like that the software is intuitive and most users can pick it up relatively quickly. Gives us great insight to the flow of traffic on our site. What do you dislike? More reporting features such as export to excel. Also more integration with Netsuite to allow quotes/estimates to be carried back over automatically. What business problems are you solving with the product? What benefits have you realized? We are currently using Pardot for Marketing Automation ...

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A

Anonymous

03/27/14

2.5 out of 5

Pardot Dashboard

What do you like best? I like how we can see who looked at our website What do you dislike? difficulty logging in I think I am having issues with my password What business problems are you solving with the product? What benefits have you realized? I know our marketing dept had issues

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].