Pardot Reviews in October 2026: User Ratings, Pros & Cons

Pardot Review

What do you like best? Pardot offers a lot of features and can help create lots of opportunities from a marketing standpoint. They also offer support that is always tentative and very helpful. What do you dislike? I work mainly with the email editor, and at times it can be a little tricky to use. Although, with a general knowledge of HMTL and some patience, most problems can be solved pretty quickly. Recommendations to others considering the product The email editor can be tricky ...

Pardot Review

What do you like best? Pardot offers a lot of features and can help create lots of opportunities from a marketing standpoint. They also offer support that is always tentative and very helpful. What do you dislike? I work mainly with the email editor, and at times it can be a little tricky to use. Although, with a general knowledge of HMTL and some patience, most problems can be solved pretty quickly. Recommendations to others considering the product The email editor can be tricky ...

Helpful for creating tracked links

What do you like best? Easy to use. In app support chat. What do you dislike? App is sometimes slow to load What business problems are you solving with the product? What benefits have you realized? Able to track social shares.

It's been quite an experience

What do you like best? I like that it is relatively easy to find what you are looking for. I like how it is easy to sync with Salesforce. Pardot support is fast as replying but not always fast at fixing the issue. I also like being able to send test emails and do rendering tests. What do you dislike? I dislike how hard it is to create emails. Pardot doesn't always respond well to edits made, copying and pasting text into emails, as well as the format you want doesn't always look the ...

Peggy's Review

What do you like best? It does give us special information about our potential customers What do you dislike? it is not always user friendly, we have had some problems with it, mainly because we have so many products Recommendations to others considering the product be patient! What business problems are you solving with the product? What benefits have you realized? more opportunity for business when customers are notified

Pardot is driving us crazy

What do you like best? Nothing really, I feel that you are hounding our clients What do you dislike? It's not user friendly. We have had problems with the entire Pardot system. I am not a fan of using this type of program. Recommendations to others considering the product be sure you want to contact your customers 7-8 times in a short span. Some people feel this is overkill. What business problems are you solving with the product? What benefits have you realized? lead generation, ...

Pardot is driving us crazy

What do you like best? Nothing really, I feel that you are hounding our clients What do you dislike? It's not user friendly. We have had problems with the entire Pardot system. I am not a fan of using this type of program. Recommendations to others considering the product be sure you want to contact your customers 7-8 times in a short span. Some people feel this is overkill. What business problems are you solving with the product? What benefits have you realized? lead generation, ...

Peggy's Review

What do you like best? It does give us special information about our potential customers What do you dislike? it is not always user friendly, we have had some problems with it, mainly because we have so many products Recommendations to others considering the product be patient! What business problems are you solving with the product? What benefits have you realized? more opportunity for business when customers are notified

Great at minimizing back and forth work

What do you like best? I like that Pardot minimizes the amount of go between required when setting up an email campaign. From start to finish, everything I need is there. What do you dislike? I think that the connectors with other tools could be integrated a little better, especially the one for ReadyTalk. You can choose the data you want to see in Pardot, so all of the webinar information must come over. What business problems are you solving with the product? What benefits have ...

A LOT of work to build and set up - It's "ok"

What do you like best? Being able to see visitor and prospect activity, watching the grade and scores, email blasts, automation rules with CRM integration What do you dislike? Way too much to manually set up, no real help from a team to help build. If you have no IT knowledge in combination with marketing knowledge this is almost impossible to put together in the 60 day time frame given. Recommendations to others considering the product You must have a very good IT team, website ...