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9.4

SpotScore

Pardot

Pardot Reviews in October 2026: User Ratings, Pros & Cons

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4.01

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Pardot Reviews & Ratings

4.01

Very Good

Based on 1806 ratings & 3426 reviews

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Rating Distribution

Excellent

(1659)

Very Good

(1147)

Good

(354)

Poor

(161)

Terrible

(105)

Spotsaas Editor’s POV

Salesforce Marketing Cloud Account Engagement (formerly Pardot) is a marketing automation platform built for B2B teams already using Salesforce. Its integration with Salesforce connects sales and marketing data directly—lead tracking, nurturing, and conversion workflows pull from the same system. The platform handles email automation, lead scoring, segmentation, ...Read more

Pardot pros and cons

  • Full marketing suite covering automation, lead scoring, segmentation, and campaign execution.

  • Direct Salesforce CRM integration gives unified pipeline visibility across sales and marketing.

  • Drag-and-drop tools for landing pages and emails work without technical expertise.

  • Analytics and reporting let teams optimize campaigns and track performance.

  • Steep learning curve; custom branding and advanced features require technical expertise.

  • Pricing is prohibitive for small and mid-sized businesses.

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Showing 2011-2020 out of 3426

A

Anonymous

10/05/16

3.5 out of 5

Great marketing automation with Pardot!

What do you like best? I like that Pardot allows me to easily create email campaigns to leads, allowing me to use completion actions and to be able to preschedule the email for a later given date. What do you dislike? I dislike that when sending a large email to our databse, I need to separate it out into multiple emails with smaller lists so that we don't get hit as "spam" if there is a large bounce rate with the entire larger list. What business problems are you solving with the ...

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A

Anonymous

10/05/16

5 out of 5

Great product that streamlines our proceses

What do you like best? easy to use and create emails and landing pages. What do you dislike? cannot send email to another person when completing a form What business problems are you solving with the product? What benefits have you realized? easier to target email segmentation

A

Anonymous

10/05/16

4.5 out of 5

Great product, no matter the size of your team

What do you like best? How their UI is miles ahead of the competition and how easy of use it is. Get more done, faster and better. What do you dislike? Reporting is still their weakness, but if you use SFDC, very soon it will be a strong point. What business problems are you solving with the product? What benefits have you realized? Drip and nurturing campaigns.

A

Anonymous

10/05/16

5 out of 5

Great product that streamlines our proceses

What do you like best? easy to use and create emails and landing pages. What do you dislike? cannot send email to another person when completing a form What business problems are you solving with the product? What benefits have you realized? easier to target email segmentation

A

Anonymous

10/05/16

5 out of 5

Pardot

What do you like best? The ability to see data that we never had access to before -- especially around lead generation and nurturing. What do you dislike? N/A Nothing to dislike. It's an easy install, easy to learn What business problems are you solving with the product? What benefits have you realized? Outreach to new prospects and learning about their traits

A

Anonymous

10/05/16

5 out of 5

Pardot

What do you like best? The ability to see data that we never had access to before -- especially around lead generation and nurturing. What do you dislike? N/A Nothing to dislike. It's an easy install, easy to learn What business problems are you solving with the product? What benefits have you realized? Outreach to new prospects and learning about their traits

A

Anonymous

10/05/16

5 out of 5

Awesome Marketing Automation software

What do you like best? Customer service is awesome, they treat you very well. Application is extremely easy to use. What do you dislike? I wish they had responsive landing pages. What business problems are you solving with the product? What benefits have you realized? ROI for marketing efforts. I can tell where my leads are coming from, and seeing how much pipeline I am generating.

A

Anonymous

10/04/16

5 out of 5

Fantastic Software. Easy to Implement and Use

What do you like best? Set and go. There is some set up, but you can be up and running in minutes. I had an email out the same day as the instance was turned on. Great integration with Salesforce and sync time is fast! What do you dislike? Not much right now. Every software has their nooks that are hard, but nothing is business stopping. Recommendations to others considering the product Buy. With Salesforce as the parent company, they are the marketing automation to own today. What ...

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A

Anonymous

10/04/16

4 out of 5

Easy to use, strong features and a great future.

What do you like best? The solution is easy to use and very easy to on-board new users. What do you dislike? Landing page builder is poor unless you develop custom templates (need someone who knows CSS pretty well. HTML templates are not responsive. Recommendations to others considering the product Make sure you have a good idea of what you are trying to accomplish as opposed to be being wowed by features from other vendors that you will never use. What business problems are you ...

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A

Anonymous

10/04/16

4 out of 5

Pardot is great

What do you like best? I love the ease of use for Pardot. Great user experience. What do you dislike? Some of the reporting features aren't great. What business problems are you solving with the product? What benefits have you realized? I work with lead generation and find Pardot to be a perfect tool.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].