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9.4

SpotScore

Pardot

Pardot Reviews in October 2026: User Ratings, Pros & Cons

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4.01

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Pardot Reviews & Ratings

4.01

Very Good

Based on 1806 ratings & 3426 reviews

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Rating Distribution

Excellent

(1659)

Very Good

(1147)

Good

(354)

Poor

(161)

Terrible

(105)

Spotsaas Editor’s POV

Salesforce Marketing Cloud Account Engagement (formerly Pardot) is a marketing automation platform built for B2B teams already using Salesforce. Its integration with Salesforce connects sales and marketing data directly—lead tracking, nurturing, and conversion workflows pull from the same system. The platform handles email automation, lead scoring, segmentation, ...Read more

Pardot pros and cons

  • Full marketing suite covering automation, lead scoring, segmentation, and campaign execution.

  • Direct Salesforce CRM integration gives unified pipeline visibility across sales and marketing.

  • Drag-and-drop tools for landing pages and emails work without technical expertise.

  • Analytics and reporting let teams optimize campaigns and track performance.

  • Steep learning curve; custom branding and advanced features require technical expertise.

  • Pricing is prohibitive for small and mid-sized businesses.

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Showing 1831-1840 out of 3426

A

Anonymous

03/14/17

5 out of 5

Marketing life saver

What do you like best? Pardot is incredibly user-friendly. It is easy to plan, organize, and launch campaigns, and then measure results. It integrates seamlessly with Salesforce, which allows our sales team to be in tune with what marketing is doing. Segmentation is easy with list filters, allowing for targeted marketing to different regions, industries and titles. What do you dislike? Only dislike is that it considers all leads as "Prospects." It doesn't allow for different statuses ...

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A

Anonymous

03/07/17

4 out of 5

Great way to handle demand gen

What do you like best? Pardot does a great job of integrating inbound/demand gen with our CRM What do you dislike? We definitely had to implement lots of manual process, rather than automating the demand gen process end to end What business problems are you solving with the product? What benefits have you realized? We were filling the top of the funnel, and finding it through demand gen leaves us with the warmest leads

A

Anonymous

03/07/17

4 out of 5

Great way to handle demand gen

What do you like best? Pardot does a great job of integrating inbound/demand gen with our CRM What do you dislike? We definitely had to implement lots of manual process, rather than automating the demand gen process end to end What business problems are you solving with the product? What benefits have you realized? We were filling the top of the funnel, and finding it through demand gen leaves us with the warmest leads

A

Anonymous

03/05/17

4 out of 5

Never going back!

What do you like best? I participated in our company's migration from HubSpot to Pardot - a transition no marketer looks forward to. Our team was very well supported by the Pardot team and found all the work to be worthwhile. Now, we initiate, implement, report on and iterate on marketing campaigns completely differently - and it's all for the better. What do you dislike? Occasionally, there is a bit of a lag time in their Support/Chat team's responses. This can be ...

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A

Anonymous

03/05/17

4 out of 5

Never going back!

What do you like best? I participated in our company's migration from HubSpot to Pardot - a transition no marketer looks forward to. Our team was very well supported by the Pardot team and found all the work to be worthwhile. Now, we initiate, implement, report on and iterate on marketing campaigns completely differently - and it's all for the better. What do you dislike? Occasionally, there is a bit of a lag time in their Support/Chat team's responses. This can be ...

Read more

A

Anonymous

02/24/17

4 out of 5

Makes life easier

What do you like best? Automated email and the option to integrate with salesforceIQ What do you dislike? Encounter issues with certain functionality What business problems are you solving with the product? What benefits have you realized? Use it to automate outreach to current customers and prospects.

A

Anonymous

02/24/17

4 out of 5

Makes life easier

What do you like best? Automated email and the option to integrate with salesforceIQ What do you dislike? Encounter issues with certain functionality What business problems are you solving with the product? What benefits have you realized? Use it to automate outreach to current customers and prospects.

A

Anonymous

02/24/17

5 out of 5

Incredible support with fantastic results!

What do you like best? Pardots engagement studio and lead nurturing What do you dislike? Reporting functionality could be improved What business problems are you solving with the product? What benefits have you realized? When I took on the role of Marketing Manager at Property Button (a small tech start-up, my number one goal was to grow our UK presence and customer base. I was a one man team in a company that never really had a marketing function before and so I was faced with the ...

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A

Anonymous

02/24/17

5 out of 5

Incredible support with fantastic results!

What do you like best? Pardots engagement studio and lead nurturing What do you dislike? Reporting functionality could be improved What business problems are you solving with the product? What benefits have you realized? When I took on the role of Marketing Manager at Property Button (a small tech start-up, my number one goal was to grow our UK presence and customer base. I was a one man team in a company that never really had a marketing function before and so I was faced with the ...

Read more

A

Anonymous

02/20/17

4.5 out of 5

SalesForce is great

What do you like best? Interaction with pardot, usefull tools for sales and crm What do you dislike? making simple and printable reports, not easy to combine a lot of the same data (prospects, accounts Recommendations to others considering the product gives more insights in clicks and views of your emailings, campaigns and websites What business problems are you solving with the product? What benefits have you realized? more insights in websites and emailings with pardot

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].