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9.4

SpotScore

Pardot

Pardot Reviews in October 2026: User Ratings, Pros & Cons

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4.01

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Pardot Reviews & Ratings

4.01

Very Good

Based on 1806 ratings & 3426 reviews

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Rating Distribution

Excellent

(1659)

Very Good

(1147)

Good

(354)

Poor

(161)

Terrible

(105)

Spotsaas Editor’s POV

Salesforce Marketing Cloud Account Engagement (formerly Pardot) is a marketing automation platform built for B2B teams already using Salesforce. Its integration with Salesforce connects sales and marketing data directly—lead tracking, nurturing, and conversion workflows pull from the same system. The platform handles email automation, lead scoring, segmentation, ...Read more

Pardot pros and cons

  • Full marketing suite covering automation, lead scoring, segmentation, and campaign execution.

  • Direct Salesforce CRM integration gives unified pipeline visibility across sales and marketing.

  • Drag-and-drop tools for landing pages and emails work without technical expertise.

  • Analytics and reporting let teams optimize campaigns and track performance.

  • Steep learning curve; custom branding and advanced features require technical expertise.

  • Pricing is prohibitive for small and mid-sized businesses.

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Showing 1641-1650 out of 3426

A

Anonymous

08/17/17

5 out of 5

One of a kind Marketing tool

What do you like best? - The integration of numerous popular platforms with out having to do any back end connections. - Intuitive and easy to use Email creator and Editor - Engagement studio that makes Drip Campaigns super intuitive and easy to manage - Forms that are easy to create, manipulate, and integrate into our Website - Additional Analytical data that plays well with google analytics - Reports off emails are some of the greatest data sets I have seen - Prospect ...

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A

Anonymous

08/15/17

3.5 out of 5

Robust product with poor support

What do you like best? Functionality. Ease of creating and sending emails and the interface with SalesForce. What do you dislike? Support, or lack thereof. Chat is down probably 75%of the time. What business problems are you solving with the product? What benefits have you realized? Email outreach, funneling all people from our site into our database. Better control identification of our leads. We've streamlined all of our forms and are able to use drip campaigns with Pardot.

A

Anonymous

08/15/17

3.5 out of 5

Robust product with poor support

What do you like best? Functionality. Ease of creating and sending emails and the interface with SalesForce. What do you dislike? Support, or lack thereof. Chat is down probably 75%of the time. What business problems are you solving with the product? What benefits have you realized? Email outreach, funneling all people from our site into our database. Better control identification of our leads. We've streamlined all of our forms and are able to use drip campaigns with Pardot.

A

Anonymous

08/14/17

3 out of 5

Powerful tool with some problems

What do you like best? Pardot makes it super easy to build email automation. I also enjoy Pardot's lead scoring abilities. What do you dislike? Pardot pre-defines MQL, SQL, etc. and those definitions cannot be changed. It would be nice to establish your own definitions and build reports accordingly. What business problems are you solving with the product? What benefits have you realized? I wanted to reach over 10,000 people on a weekly basis based on their activity. Pardot made it ...

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A

Anonymous

08/14/17

3 out of 5

Powerful tool with some problems

What do you like best? Pardot makes it super easy to build email automation. I also enjoy Pardot's lead scoring abilities. What do you dislike? Pardot pre-defines MQL, SQL, etc. and those definitions cannot be changed. It would be nice to establish your own definitions and build reports accordingly. What business problems are you solving with the product? What benefits have you realized? I wanted to reach over 10,000 people on a weekly basis based on their activity. Pardot made it ...

Read more

A

Anonymous

08/11/17

3.5 out of 5

Good product

What do you like best? Does a great job of tracking client engagement with platforms What do you dislike? Email campaign capability is not that great and message often gets flagged as spam What business problems are you solving with the product? What benefits have you realized? Has helped tremendously with prospecting and sales

A

Anonymous

08/11/17

3.5 out of 5

Good product

What do you like best? Does a great job of tracking client engagement with platforms What do you dislike? Email campaign capability is not that great and message often gets flagged as spam What business problems are you solving with the product? What benefits have you realized? Has helped tremendously with prospecting and sales

A

Anonymous

08/10/17

0.5 out of 5

Not the right solution

What do you like best? I was not a fan of Pardot. Twice I have joined organizations that have had it, and twice I have switched to Marketo. What do you dislike? I found the platform to lack many features that competitive solutions like Marketo have. Recommendations to others considering the product Look at Marketo What business problems are you solving with the product? What benefits have you realized? Wasn't solving problems with Pardot, it was making it harder.

A

Anonymous

08/10/17

5 out of 5

Simply Amazing!

What do you like best? Love that you receive free support ...Although I haven't had a need for it ...It's just nice to know it is there when I need it! What do you dislike? I can honestly say there is nothing I do not like about the program ..SO far it has been smooth sailing ...For me anyway! Recommendations to others considering the product Take your time with it and it will come to you naturally ... Don't stress! What business problems are you solving with the product? What ...

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A

Anonymous

08/10/17

0.5 out of 5

Not the right solution

What do you like best? I was not a fan of Pardot. Twice I have joined organizations that have had it, and twice I have switched to Marketo. What do you dislike? I found the platform to lack many features that competitive solutions like Marketo have. Recommendations to others considering the product Look at Marketo What business problems are you solving with the product? What benefits have you realized? Wasn't solving problems with Pardot, it was making it harder.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].