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9.4

SpotScore

Pardot

Pardot Reviews in October 2026: User Ratings, Pros & Cons

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4.01

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Pardot Reviews & Ratings

4.01

Very Good

Based on 1806 ratings & 3426 reviews

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Rating Distribution

Excellent

(1659)

Very Good

(1147)

Good

(354)

Poor

(161)

Terrible

(105)

Spotsaas Editor’s POV

Salesforce Marketing Cloud Account Engagement (formerly Pardot) is a marketing automation platform built for B2B teams already using Salesforce. Its integration with Salesforce connects sales and marketing data directly—lead tracking, nurturing, and conversion workflows pull from the same system. The platform handles email automation, lead scoring, segmentation, ...Read more

Pardot pros and cons

  • Full marketing suite covering automation, lead scoring, segmentation, and campaign execution.

  • Direct Salesforce CRM integration gives unified pipeline visibility across sales and marketing.

  • Drag-and-drop tools for landing pages and emails work without technical expertise.

  • Analytics and reporting let teams optimize campaigns and track performance.

  • Steep learning curve; custom branding and advanced features require technical expertise.

  • Pricing is prohibitive for small and mid-sized businesses.

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Showing 1291-1300 out of 3426

A

Anonymous

11/08/17

4 out of 5

Above average

What do you like best? Tracking ability for prospects, as in seeing when they open emails and how they interact with our website What do you dislike? Complicated to use and set up for a Sales person... I don't have enough time to figure out how to use it on a deep level (you kind of have to be an expert What business problems are you solving with the product? What benefits have you realized? stronger ability to score leads and see how prospects interact

A

Anonymous

11/08/17

4 out of 5

Great for syncing between Salesforce and back

What do you like best? The engagement studio where you can visually drag and drop what you want your nurture campaign to look like. It allows you see to the gaps in your programs and visually see the route that your prosepcts and customers will go through. What do you dislike? Does not currently integrate with Salesforce custom objects but believe is coming soon. Also cannot split test within engagement studio (drip campaigns currently. Must need! What business problems are you ...

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A

Anonymous

11/08/17

4 out of 5

Pardot, Please

What do you like best? I like that pardot is easy enough for me to understand, even though it is handled by my company's IT group What do you dislike? Not too much to complain about here. Based on the info I am exposed to, it seem pretty easy What business problems are you solving with the product? What benefits have you realized? the information learned has helped us to connect with customers much better and faster

A

Anonymous

11/08/17

4 out of 5

Great Product!

What do you like best? I like the ease of designing automations! What do you dislike? Need some CSS skills to make your pages shine! What business problems are you solving with the product? What benefits have you realized? Tracking web visitors and turning prospects to leads

A

Anonymous

11/08/17

4 out of 5

Great for syncing between Salesforce and back

What do you like best? The engagement studio where you can visually drag and drop what you want your nurture campaign to look like. It allows you see to the gaps in your programs and visually see the route that your prosepcts and customers will go through. What do you dislike? Does not currently integrate with Salesforce custom objects but believe is coming soon. Also cannot split test within engagement studio (drip campaigns currently. Must need! What business problems are you ...

Read more

A

Anonymous

11/08/17

4 out of 5

Great Product!

What do you like best? I like the ease of designing automations! What do you dislike? Need some CSS skills to make your pages shine! What business problems are you solving with the product? What benefits have you realized? Tracking web visitors and turning prospects to leads

A

Anonymous

11/08/17

5 out of 5

Great Product - Perfect SFDC Integration

What do you like best? Salesforce integration and connectors, conversion tracking and opportunity ROI What do you dislike? somethings arent connected - conversion tracking can be confusing, What business problems are you solving with the product? What benefits have you realized? email marketing, opportunity tracking

A

Anonymous

11/08/17

3 out of 5

Had problems with SPAM complains

What do you like best? Easy to sync with the Salesforce- the best thing about this software What do you dislike? We had an issue that Pardot reported that me send SPAM but couldn't help to find the trap What business problems are you solving with the product? What benefits have you realized? Email drip campaigns

A

Anonymous

11/08/17

3 out of 5

Had problems with SPAM complains

What do you like best? Easy to sync with the Salesforce- the best thing about this software What do you dislike? We had an issue that Pardot reported that me send SPAM but couldn't help to find the trap What business problems are you solving with the product? What benefits have you realized? Email drip campaigns

A

Anonymous

11/08/17

3 out of 5

The more I learn, the more I like it...

What do you like best? The integration into the SFDC CRM, with the attribution, scoring, AI and engagement, is hands down it's biggest advantage. What do you dislike? It appears to be a lot simpler than more established marketing automation tools out there. Recommendations to others considering the product Take a hard look at your goals and evaluate Pardot against Marketo and Eloqua (I wouldn't consider HubSpot unless you are very small and have only short term goals with no ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].