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9.2

Spot Score

Paperform - Online Form Builder Software

Paperform Reviews in June 2026: User Ratings, Pros & Cons

Effortlessly create and get paid online.

4.7

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Paperform Reviews & Ratings

4.7

Excellent

Based on 197 ratings & 144 reviews

Rating Distribution

Excellent

(135)

Very Good

(3)

Good

(6)

Poor

(0)

Terible

(0)

Spotsaas Editor’s POV

Paperform stands out as a powerful and flexible tool for creating forms, with a user-friendly interface that makes it easy to learn and use. Users have praised the exceptional customer support provided by Paperform, highlighting the team's responsiveness, knowledge, and proactive assistance. The support team goes above and beyond to help users maximize the ...Read more

Paperform pros and cons

  • Excellent customer support with fast and proactive assistance.

  • User-friendly interface and ease of learning.

  • Powerful features and flexibility for creating dynamic forms.

  • Responsive and knowledgeable support team willing to go above and beyond.

  • Building highly advanced functionality can be tricky.

  • Limited selection in the Marketplace for additional apps and connectors.

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Showing 31-40 out of 144

KC

Kathleen Celmins

02/07/24

5 out of 5

Paperform support is second to none

Paperform support is second to none. Their team is always ready to assist with any queries or issues you might encounter. They are prompt, professional, and extremely knowledgeable about their product. They are always willing to go the extra mile to ensure your satisfaction. Their dedication to their customers is truly unmatched in the industry.

G

Gerard

02/07/24

5 out of 5

Very quick response

Very quick response, kind and the answers are to the point. Recommended!

BM

Betsy Miller

02/07/24

5 out of 5

Lot's of options and a great support…

Lot's of options and a great support staff!

SP

Sam P

02/06/24

5 out of 5

Paperform has features and support you can't find anywhere else.

Paperform allowed us to create and manage a ticketing form that we weren't able to create through any other platform. The features, design elements and easy user interface made the entire process easy. Everyone on the support team was incredibly responsive and helpful. Would recommend Paperform to any business looking for something new.

EM

Emery Mckee

02/06/24

5 out of 5

Very Accommodating

The support team was very accommodating! They handled my specific situation great, and I am satisfied overall.

EM

Edie M

02/01/24

5 out of 5

The Best Customer Support Team Ever

The Best Customer Support Team Ever I've used Paperform for several years. The product provides endless custom solutions, which inevitably sometimes ends up with a complex form. When I reach out to their support team via their chat feature, I'm never disappointed. My package includes around the clock help, because I at work odd hours. If you do too, it's WELL WORTH IT. I sometimes wish they also provided phone support -- which would be faster, but this way actually helps the user LEARN the ...

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JM

Josh Matthews

02/01/24

5 out of 5

Easy to use and clean

Easy to use and clean, simple interface. I tested multiple competitors before I found Paperform, and so far it's the best I've used.

IM

Isaiah Miller

02/01/24

5 out of 5

I love it

Using Paperform has drastically improved my clients experience when it comes to filling out forms such as booking and onboarding. The platform is powerful, easy to use and esthetic. And the support staff is knowledgeable and quick to reslove your questions or issues.

BC

Brian Cutler-Clark

02/01/24

5 out of 5

Great Service, AMAZING support!

I have been using Paperform for approximately a year now. I has been an AMAZING tool for my business. The amazing team that helps run Paperform is what makes it even more amazing. Everyone on the support team is patient, knowledgeable, and kind. They have all gone above and beyond to help me with my forms when I have needed it. I highly recommend Paperform.

LS

Luiz Sifuentes

01/31/24

5 out of 5

Making up grading easy!

Had a question about upgrading my plan for some interesting features I was interested in. The team responded in a timely manner and gave me ample time to cross compare the features. Support is quick and helped me make my decision.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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