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Paddle

Paddle Reviews in June 2025: User Ratings, Pros & Cons

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4.4

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Paddle Reviews & Ratings

4.4

Very Good

Based on 1978 ratings & 5989 reviews

Rating Distribution

Excellent

(5661)

Very Good

(99)

Good

(12)

Poor

(7)

Terible

(210)

Expert's Review

This product appears to excel in providing top-notch customer service, particularly with its efficient and user-friendly refund and subscription management process. The standout feature is its intelligent chatbot, which has consistently impressed users with its responsiveness and problem-solving capabilities. Many reviewers mentioned how seamless and stress-free ...Read more

Paddle pros and cons

  • Exceptional customer service ensures quick and hassle-free refunds, creating a positive user experience even in challenging situations.

  • The chatbot is notably responsive, efficient, and intuitive, solving issues within minutes and requiring minimal user effort.

  • The system makes subscription management straightforward, allowing easy cancellations and instant refunds, even for accidental purchases.

  • Clear, professional communication that consistently meets customer needs, building trust and satisfaction.

  • Reports of accidental charges or automatic subscription renewals have created minor issues for some users initially.

  • Limited functionality or unmet expectations regarding certain software features may lead to dissatisfaction, necessitating subscription cancellations or product refunds.

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Showing 981-990 out of 5989

BM

Benjamin Mahr

06/18/23

5 out of 5

Great Reaction Time and the Support…

Great Reaction Time and the Support helped me to reactivate my licence. Thank you for your great support!

S

Stefan

06/18/23

5 out of 5

Paddle quickly helped me with my…

Paddle quickly helped me with my problem and made a refund. Good communication!

EA

Elena A

06/18/23

5 out of 5

I had a great experience

I had a great experience, an issue with a subscription which got solved fast and my money were returned fast. Communication was very good.

FT

Fabrizio Tringali

06/18/23

5 out of 5

AAAAA++++

effective products, prompt support replies, AAAA++++

BE

Bere Espinosa M

06/18/23

5 out of 5

I have received exceptional support in…

I have received exceptional support in resolving my problem. The truth is that the team behaved and attended to my problem in a prudent, empathetic and understandable manner. I am very grateful for the attention you have given me.

DH

Dago Herrera Marrero

06/15/23

5 out of 5

Great customer service

They send me several reminders for the renewal which I really appreciate. When I had problems with canceling the subscriptions on my vacacion they were understanding and gave me the time and support to do it after my vacation.

EA

Elle'vate ARRAY Publishing & M

06/15/23

5 out of 5

Had a chat with Kino

I got a reply to my email quickly and was able to chat with Kino and had everything handled quickly.

CH

Chris Hutchings

06/15/23

5 out of 5

Well handled

Response to my inquiry was swift, courteous and effective.

J

James

06/15/23

5 out of 5

Great customer service

Attentive, caring, understanding and timely customer service!

SM

Sandy Martens

06/14/23

5 out of 5

Everthing went well

I refunded an Order and it went great

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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