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Paddle

Paddle Reviews in June 2025: User Ratings, Pros & Cons

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4.4

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Paddle Reviews & Ratings

4.4

Very Good

Based on 1978 ratings & 5989 reviews

Rating Distribution

Excellent

(5661)

Very Good

(99)

Good

(12)

Poor

(7)

Terible

(210)

Expert's Review

This product appears to excel in providing top-notch customer service, particularly with its efficient and user-friendly refund and subscription management process. The standout feature is its intelligent chatbot, which has consistently impressed users with its responsiveness and problem-solving capabilities. Many reviewers mentioned how seamless and stress-free ...Read more

Paddle pros and cons

  • Exceptional customer service ensures quick and hassle-free refunds, creating a positive user experience even in challenging situations.

  • The chatbot is notably responsive, efficient, and intuitive, solving issues within minutes and requiring minimal user effort.

  • The system makes subscription management straightforward, allowing easy cancellations and instant refunds, even for accidental purchases.

  • Clear, professional communication that consistently meets customer needs, building trust and satisfaction.

  • Reports of accidental charges or automatic subscription renewals have created minor issues for some users initially.

  • Limited functionality or unmet expectations regarding certain software features may lead to dissatisfaction, necessitating subscription cancellations or product refunds.

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Showing 951-960 out of 5989

SF

Shienna Faye

06/28/23

5 out of 5

The process was quick and efficient.

Date of experience: June 29, 2023

L

larissa

06/28/23

5 out of 5

helped me resolve a mystery charge to…

helped me resolve a mystery charge to my card. ended up being for a yearly subscription to geoguessr that i’d forgotten about! very prompt response after reaching out to them.

韦晓莉

06/27/23

5 out of 5

I want get the refund

I want get the refund, which is paid without my permission. And I don not need this app.

LF

LeRoy Ford

06/27/23

5 out of 5

I was entirely pleased with the paddle.com website and personnel.

Although the product I purchased needed to be refunded, my experience with the paddle.com website and personnel was entirely positive. I would buy from them again. I appreciate the timely, easy refund, which I trust will appear on my credit card within 5 business days, as promised by email dated June 28, 2023.

JD

Joe DeChirico

06/27/23

5 out of 5

Fast response, No hassle

Fast response, no arguments, no drama

W

Walter

06/27/23

5 out of 5

Unusually responsive for AI chat.

Date of experience: June 28, 2023

BR

Bob Roffey

06/27/23

5 out of 5

I requested a refund and the whole…

I requested a refund and the whole process was quick and painless and completed withing 5 minutes. Very efficient service! 10/10

R

Richard

06/27/23

5 out of 5

Very fair process, showed the quality of their AI.

I was charged on the 7th day after a free subscription, and I cancelled the subscription to Langotalk because I didn't have time to use it. I wanted to dispute the time period, when I was charged, and asked for a refund. And even though it was a chat bot, it was very easy to use and a refund was agreed to without much trouble.

C

customer

06/27/23

5 out of 5

GOT FAST SERVICE AND THEY CANCELED MY…

GOT FAST SERVICE AND THEY CANCELED MY DONATION. WAS SENDING MONEY TO MY GRANDSON IN PRISON FOR TEXTING SERVICE. MADE A MISTAKE AND THEY FIXED IT. THANKS VERY MUCH. DENNIS

M

Martina

06/26/23

5 out of 5

friendly & efficient

friendly support, quite quick solution for my problem. thank you so much!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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