spotsaas-logo
Get Listed
Paddle

Paddle Reviews in June 2025: User Ratings, Pros & Cons

Streamline your billing process with Paddle.

4.4

Add to compare

Paddle offers custom pricing plan

Request a Quote

Paddle Reviews & Ratings

4.4

Very Good

Based on 1978 ratings & 5989 reviews

Rating Distribution

Excellent

(5661)

Very Good

(99)

Good

(12)

Poor

(7)

Terible

(210)

Expert's Review

This product appears to excel in providing top-notch customer service, particularly with its efficient and user-friendly refund and subscription management process. The standout feature is its intelligent chatbot, which has consistently impressed users with its responsiveness and problem-solving capabilities. Many reviewers mentioned how seamless and stress-free ...Read more

Paddle pros and cons

  • Exceptional customer service ensures quick and hassle-free refunds, creating a positive user experience even in challenging situations.

  • The chatbot is notably responsive, efficient, and intuitive, solving issues within minutes and requiring minimal user effort.

  • The system makes subscription management straightforward, allowing easy cancellations and instant refunds, even for accidental purchases.

  • Clear, professional communication that consistently meets customer needs, building trust and satisfaction.

  • Reports of accidental charges or automatic subscription renewals have created minor issues for some users initially.

  • Limited functionality or unmet expectations regarding certain software features may lead to dissatisfaction, necessitating subscription cancellations or product refunds.

Log in Required to View Reviews

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 921-930 out of 5989

АД

Алла Даниловна

07/08/23

5 out of 5

very fast

very fast. I liked the collaboration. I wanted to cancel a subscription I didn't need. and they helped me. for which I am grateful. Thank you. I advise everyone.

K

KOOZA

07/08/23

5 out of 5

Fast

Well, english is not my native lenguage, anyway, it was fast and solve my problem vert quick

YS

You'll See My Name Everywhere

07/07/23

5 out of 5

Was wondering where this paddle charge came from, got a refund and explination

very satisfied if i get my refund at expected time, forgot to cancel my subscription to "medal" and asked for a refund and cancelation in which they assured me they would do, very satisfied after the confusion

S

Stan

07/07/23

5 out of 5

The best experience I’ve ever had

The best experience I’ve ever had, human or bot!

CR

Carter Reid

07/07/23

5 out of 5

Very Useful Service

Date of experience: July 08, 2023

KG

Kathleen Girling

07/06/23

5 out of 5

The staff were very helpful with the…

The staff were very helpful with the problem I had and were very professional in the way they handled my query and got it resolved.

R

Roadie

07/06/23

5 out of 5

Fast

Fast, accurate, and just easy to use. VG

WK

Wakabu Kenneth

07/05/23

5 out of 5

Fast response.

Fast response to my query.

RQ

R. Quay

07/05/23

5 out of 5

Great communication, issue resolved easily!

My son signed up for this last year (2022), used it for a while, then forgot about it. I saw the charge on my paypal and was mad that he forgot that it was automatic. However, when I contacted paddle, they helped me out completely - even when I was unsure which email address my son used, etc. Communication was great and I really appreciate a company that understands how to make their customers happy!

JE

Jan Erik Horgen

07/05/23

5 out of 5

Solved my issue quickly

Efficient, fast and responsive customer support that solved my issue immediately. P.S. Companies that use Paddle should tell their customers and brand their invoices, so Paddle does not have to remind us who the invoice is from.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Connecting Smart Buyers with Leading Sellers

Find the perfect software for your needs or showcase your product to 250,000+ buyers. SpotSaaS makes it easy for everyone to succeed