Streamline your billing process with Paddle.
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Paddle offers custom pricing plan
This product appears to excel in providing top-notch customer service, particularly with its efficient and user-friendly refund and subscription management process. The standout feature is its intelligent chatbot, which has consistently impressed users with its responsiveness and problem-solving capabilities. Many reviewers mentioned how seamless and stress-free ...Read more
Exceptional customer service ensures quick and hassle-free refunds, creating a positive user experience even in challenging situations.
The chatbot is notably responsive, efficient, and intuitive, solving issues within minutes and requiring minimal user effort.
The system makes subscription management straightforward, allowing easy cancellations and instant refunds, even for accidental purchases.
Clear, professional communication that consistently meets customer needs, building trust and satisfaction.
Reports of accidental charges or automatic subscription renewals have created minor issues for some users initially.
Limited functionality or unmet expectations regarding certain software features may lead to dissatisfaction, necessitating subscription cancellations or product refunds.
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Showing 911-920 out of 5989
MM
Mwaimu Mtingele
07/13/23
The automation and response time ans…
The automation and response time ans accuracy is great
DA
Duncan Anderson
07/13/23
I forgot to cancel my subscription…
I forgot to cancel my subscription before my free trial ended and the Kino chatbot processed a refund much faster than going through the usual live agent channel.
DC
dorene calmus
07/12/23
EXCELLENT CUSTOMER SERVICE!!!
Date of experience: July 13, 2023
M
Margaret
07/12/23
Easy chat experience
It was easy to resolve an accidental duplicate purchase and receive a refund. Quick responses.
AH
Ahmed Hassan
07/12/23
Good company
Good company , take care of the customers , and help them for any problems
SS
Silke Sonnenschein
07/11/23
We had a dispute about correctness of…
We had a dispute about correctness of payments. Jomarie was very helpful pointed to the correct root cause so we were able to resolve the issue.
CG
Colin Goldsworthy
07/10/23
Brilliant
Dealt with my problem quickly efficiently and politely. Very impressed.
S
S.G
07/09/23
Quick resolution
Trying to figure out what a specific charge was, finding resolution via the chat was extremely quick and convenient.
HE
Hans Edling
07/09/23
I Think You are a good Company given…
I Think You are a good Company given good support to your customers!
MB
Michael Barrett
07/09/23
Easy and direct
Date of experience: July 10, 2023
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
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