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Paddle

Paddle Reviews in June 2025: User Ratings, Pros & Cons

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4.4

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Paddle Reviews & Ratings

4.4

Very Good

Based on 1978 ratings & 5989 reviews

Rating Distribution

Excellent

(5661)

Very Good

(99)

Good

(12)

Poor

(7)

Terible

(210)

Expert's Review

This product appears to excel in providing top-notch customer service, particularly with its efficient and user-friendly refund and subscription management process. The standout feature is its intelligent chatbot, which has consistently impressed users with its responsiveness and problem-solving capabilities. Many reviewers mentioned how seamless and stress-free ...Read more

Paddle pros and cons

  • Exceptional customer service ensures quick and hassle-free refunds, creating a positive user experience even in challenging situations.

  • The chatbot is notably responsive, efficient, and intuitive, solving issues within minutes and requiring minimal user effort.

  • The system makes subscription management straightforward, allowing easy cancellations and instant refunds, even for accidental purchases.

  • Clear, professional communication that consistently meets customer needs, building trust and satisfaction.

  • Reports of accidental charges or automatic subscription renewals have created minor issues for some users initially.

  • Limited functionality or unmet expectations regarding certain software features may lead to dissatisfaction, necessitating subscription cancellations or product refunds.

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Showing 881-890 out of 5989

RL

Rowan Lynn

07/27/23

5 out of 5

The bot was very quick about processing…

The bot was very quick about processing my refund request, it took all of a minute to finish the process

JJ

June Johnston

07/27/23

5 out of 5

Cancelled subscription really easy

Date of experience: July 28, 2023

MM

Melissa Markewitz

07/27/23

5 out of 5

Extremely helpful resolving some issues…

Extremely helpful resolving some issues that arose. Not anything that was their fault either.

RL

Rowan Lynn

07/27/23

5 out of 5

The bot was very quick about processing…

The bot was very quick about processing my refund request, it took all of a minute to finish the process

KA

Kai Albers

07/26/23

5 out of 5

Quick respond

Quick respond. Friendly and great support.

KB

Keith Butts

07/26/23

5 out of 5

Very Satisfied with the results.

Paddle with its co-operation with many of my issues to complete was quickly and efficiently handled to a very satisfactory conclusion.

KA

Kai Albers

07/26/23

5 out of 5

Quick respond

Quick respond. Friendly and great support.

ES

Evelyn Shanks

07/26/23

5 out of 5

Hustle free cancelation

I had no idea what I was paying for I couldn't figure it out. I reached out and I was given a link right away where I could cancel my subscription. No questions asked, no hassle, no one trying to convince me to stay. It was a fantastic interaction.

ES

Evelyn Shanks

07/26/23

5 out of 5

Hustle free cancelation

I had no idea what I was paying for I couldn't figure it out. I reached out and I was given a link right away where I could cancel my subscription. No questions asked, no hassle, no one trying to convince me to stay. It was a fantastic interaction.

KB

Keith Butts

07/26/23

5 out of 5

Very Satisfied with the results.

Paddle with its co-operation with many of my issues to complete was quickly and efficiently handled to a very satisfactory conclusion.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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