spotsaas-logo
Get Listed
Paddle

Paddle Reviews in June 2025: User Ratings, Pros & Cons

Streamline your billing process with Paddle.

4.4

Add to compare

Paddle offers custom pricing plan

Request a Quote

Paddle Reviews & Ratings

4.4

Very Good

Based on 1978 ratings & 5989 reviews

Rating Distribution

Excellent

(5661)

Very Good

(99)

Good

(12)

Poor

(7)

Terible

(210)

Expert's Review

This product appears to excel in providing top-notch customer service, particularly with its efficient and user-friendly refund and subscription management process. The standout feature is its intelligent chatbot, which has consistently impressed users with its responsiveness and problem-solving capabilities. Many reviewers mentioned how seamless and stress-free ...Read more

Paddle pros and cons

  • Exceptional customer service ensures quick and hassle-free refunds, creating a positive user experience even in challenging situations.

  • The chatbot is notably responsive, efficient, and intuitive, solving issues within minutes and requiring minimal user effort.

  • The system makes subscription management straightforward, allowing easy cancellations and instant refunds, even for accidental purchases.

  • Clear, professional communication that consistently meets customer needs, building trust and satisfaction.

  • Reports of accidental charges or automatic subscription renewals have created minor issues for some users initially.

  • Limited functionality or unmet expectations regarding certain software features may lead to dissatisfaction, necessitating subscription cancellations or product refunds.

Log in Required to View Reviews

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 871-880 out of 5989

MR

Maria Riojas

08/01/23

5 out of 5

The promptness

Date of experience: August 02, 2023

C

Crystal

07/31/23

5 out of 5

PROMPT service & GREAT Follow up!

I got a new computer and needed my registration information to reinstall the program I purchased from them a long time ago. Paddle provided PROMPT service - they not only solved my issue right away, they also followed up which is rare these days!

LM

Lonneil Marsh

07/30/23

5 out of 5

Excellent

Excellent! Very simple chat. Straight to the point and my issue was resolved with no hassle. Love it!

C

Cole

07/30/23

5 out of 5

The most frictionless and easy way to…

The most frictionless and easy way to cancel a subscription I've ever experienced. How very refreshing!

J

Jennifer

07/29/23

5 out of 5

I seen a charge that wasn’t suppose to…

I seen a charge that wasn’t suppose to be on my bank saying pattle.net! So I searched it and pattle.com sent a refund out faster than any site I’ve seen! Their fast and to the point, and you don’t even have to speak a live rep to do it! So that’s a new one! Good work guys!

C

C.D

07/29/23

5 out of 5

Quick fax service refund

My disappointed with the plan purchase lead me to request refund; however the service was pretty nice to use with a Mac OSX application the having to use web-based platforms to send faxes. Refund process was quick and simple without hassle.

TŠ

Tadej Šarabon Štojs

07/29/23

5 out of 5

Simple and fast

Date of experience: July 30, 2023

J

Josephine

07/27/23

5 out of 5

Trustpilot was a positive experience

No problem in refunding my request! Prompt and friendly.

C

Caro

07/27/23

5 out of 5

Clear precise and kind!!

Clear, precise and kind answer

C

Caro

07/27/23

5 out of 5

Clear precise and kind!!

Clear, precise and kind answer

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].