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Paddle

Paddle Reviews in June 2025: User Ratings, Pros & Cons

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4.4

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Paddle Reviews & Ratings

4.4

Very Good

Based on 1978 ratings & 5989 reviews

Rating Distribution

Excellent

(5661)

Very Good

(99)

Good

(12)

Poor

(7)

Terible

(210)

Expert's Review

This product appears to excel in providing top-notch customer service, particularly with its efficient and user-friendly refund and subscription management process. The standout feature is its intelligent chatbot, which has consistently impressed users with its responsiveness and problem-solving capabilities. Many reviewers mentioned how seamless and stress-free ...Read more

Paddle pros and cons

  • Exceptional customer service ensures quick and hassle-free refunds, creating a positive user experience even in challenging situations.

  • The chatbot is notably responsive, efficient, and intuitive, solving issues within minutes and requiring minimal user effort.

  • The system makes subscription management straightforward, allowing easy cancellations and instant refunds, even for accidental purchases.

  • Clear, professional communication that consistently meets customer needs, building trust and satisfaction.

  • Reports of accidental charges or automatic subscription renewals have created minor issues for some users initially.

  • Limited functionality or unmet expectations regarding certain software features may lead to dissatisfaction, necessitating subscription cancellations or product refunds.

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Showing 851-860 out of 5989

HN

heather nguyen

08/12/23

5 out of 5

Quickly Solved Issue

I received rapid responses and refund for a day-early CleanMyMac X submission charge. Grateful for the kind and speedy service and understanding.

HN

heather nguyen

08/12/23

5 out of 5

Quickly Solved Issue

I received rapid responses and refund for a day-early CleanMyMac X submission charge. Grateful for the kind and speedy service and understanding.

A

Amamo

08/11/23

5 out of 5

I accidentally subscribe to something…

I accidentally subscribe to something and I sent an email to obtain a refund. The A.I of paddle answer directly to my email and my refund has been send 5 business days later !

A

Amamo

08/11/23

5 out of 5

I accidentally subscribe to something…

I accidentally subscribe to something and I sent an email to obtain a refund. The A.I of paddle answer directly to my email and my refund has been send 5 business days later !

TR

Tawanda Razika ClearCut Media

08/10/23

5 out of 5

The team is amazing

The team is amazing, they responded quickly to my problem and found a solution. Thanks again much appreciated

TR

Tawanda Razika ClearCut Media

08/10/23

5 out of 5

The team is amazing

The team is amazing, they responded quickly to my problem and found a solution. Thanks again much appreciated

SJ

Stanley Jacobson

08/10/23

5 out of 5

Quick & helpful response to my query.

Date of experience: August 11, 2023

SJ

Stanley Jacobson

08/10/23

5 out of 5

Quick & helpful response to my query.

Date of experience: August 11, 2023

H

Haury

08/09/23

5 out of 5

I had a subscription with pc outbyte…

I had a subscription with pc outbyte repair that I couldn't get rid of. In a few seconds, thanks to the chat on Paddle, my problem was solved and my subscription canceled.

H

Haury

08/09/23

5 out of 5

I had a subscription with pc outbyte…

I had a subscription with pc outbyte repair that I couldn't get rid of. In a few seconds, thanks to the chat on Paddle, my problem was solved and my subscription canceled.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].