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Paddle

Paddle Reviews in June 2025: User Ratings, Pros & Cons

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4.4

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Paddle Reviews & Ratings

4.4

Very Good

Based on 1978 ratings & 5989 reviews

Rating Distribution

Excellent

(5661)

Very Good

(99)

Good

(12)

Poor

(7)

Terible

(210)

Expert's Review

This product appears to excel in providing top-notch customer service, particularly with its efficient and user-friendly refund and subscription management process. The standout feature is its intelligent chatbot, which has consistently impressed users with its responsiveness and problem-solving capabilities. Many reviewers mentioned how seamless and stress-free ...Read more

Paddle pros and cons

  • Exceptional customer service ensures quick and hassle-free refunds, creating a positive user experience even in challenging situations.

  • The chatbot is notably responsive, efficient, and intuitive, solving issues within minutes and requiring minimal user effort.

  • The system makes subscription management straightforward, allowing easy cancellations and instant refunds, even for accidental purchases.

  • Clear, professional communication that consistently meets customer needs, building trust and satisfaction.

  • Reports of accidental charges or automatic subscription renewals have created minor issues for some users initially.

  • Limited functionality or unmet expectations regarding certain software features may lead to dissatisfaction, necessitating subscription cancellations or product refunds.

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Showing 841-850 out of 5989

C

customer

08/18/23

5 out of 5

Totally helpful

It was fast, informative and saved me money. The agent was superb. Friendly, polite, helpful. Went beyond what I expected.

SG

sofi gac

08/18/23

5 out of 5

This is the best chatbot experience…

This is the best chatbot experience I've ever had.

WW

Willie White

08/17/23

5 out of 5

Refund for Accidental Purchase

I accidentally purchased a copy of software for an old laptop. My issue was resolved in a matter of minutes and a refund issued.

MH

Markus. H

08/17/23

5 out of 5

Friendly and precise

Friendly, precise, and quick. What else do you want? Thank you for your help!

DD

Der Diakon

08/17/23

5 out of 5

The service was perfect

The service was perfect, communication also! :) You can trust them and the support was great.

WW

Willie White

08/17/23

5 out of 5

Refund for Accidental Purchase

I accidentally purchased a copy of software for an old laptop. My issue was resolved in a matter of minutes and a refund issued.

VC

Vivienne Collins

08/17/23

5 out of 5

Simple instructions

Simple instructions. Easy to cancel & refund a subscription I’d forgotten about

DD

Der Diakon

08/17/23

5 out of 5

The service was perfect

The service was perfect, communication also! :) You can trust them and the support was great.

VC

Vivienne Collins

08/17/23

5 out of 5

Simple instructions

Simple instructions. Easy to cancel & refund a subscription I’d forgotten about

MH

Markus. H

08/17/23

5 out of 5

Friendly and precise

Friendly, precise, and quick. What else do you want? Thank you for your help!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].