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Paddle

Paddle Reviews in June 2025: User Ratings, Pros & Cons

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4.4

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Paddle Reviews & Ratings

4.4

Very Good

Based on 1978 ratings & 5989 reviews

Rating Distribution

Excellent

(5661)

Very Good

(99)

Good

(12)

Poor

(7)

Terible

(210)

Expert's Review

This product appears to excel in providing top-notch customer service, particularly with its efficient and user-friendly refund and subscription management process. The standout feature is its intelligent chatbot, which has consistently impressed users with its responsiveness and problem-solving capabilities. Many reviewers mentioned how seamless and stress-free ...Read more

Paddle pros and cons

  • Exceptional customer service ensures quick and hassle-free refunds, creating a positive user experience even in challenging situations.

  • The chatbot is notably responsive, efficient, and intuitive, solving issues within minutes and requiring minimal user effort.

  • The system makes subscription management straightforward, allowing easy cancellations and instant refunds, even for accidental purchases.

  • Clear, professional communication that consistently meets customer needs, building trust and satisfaction.

  • Reports of accidental charges or automatic subscription renewals have created minor issues for some users initially.

  • Limited functionality or unmet expectations regarding certain software features may lead to dissatisfaction, necessitating subscription cancellations or product refunds.

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Showing 831-840 out of 5989

A

Arek

08/20/23

5 out of 5

Great customer support

I had an issue with my subscription which has been resolved quickly and effectively.

TH

Tamarat Hailu Kebede

08/20/23

5 out of 5

Communication is fast and positive

Communication is fast and positive, no problem at all

DM

Desiree Montealegre

08/20/23

5 out of 5

The customer service was excellent

The customer service was excellent! My issue was resolved almost immediately and everybody was extremely attentive.

MM

Matt McGill

08/20/23

5 out of 5

excellent in every way

fast accurate helpful I was totally at fault with my issue and they gave great service.

SK

Sue Kozin

08/19/23

5 out of 5

The people of Paddle.com were…very helpful

The people of Paddle.com were exceptionably helpful in making sure that I got my receipts for the two one-time purchases for their Adblocker. I totally forgot that I made the purchases. As I got the information and realized I did make the one-time purchase.

R

Rejzo

08/19/23

5 out of 5

Very good and fast

Date of experience: August 20, 2023

SK

Sue Kozin

08/19/23

5 out of 5

The people of Paddle.com were…very helpful

The people of Paddle.com were exceptionably helpful in making sure that I got my receipts for the two one-time purchases for their Adblocker. I totally forgot that I made the purchases. As I got the information and realized I did make the one-time purchase.

R

Rejzo

08/19/23

5 out of 5

Very good and fast

Date of experience: August 20, 2023

SG

sofi gac

08/18/23

5 out of 5

This is the best chatbot experience…

This is the best chatbot experience I've ever had.

C

customer

08/18/23

5 out of 5

Totally helpful

It was fast, informative and saved me money. The agent was superb. Friendly, polite, helpful. Went beyond what I expected.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].