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Paddle

Paddle Reviews in June 2025: User Ratings, Pros & Cons

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4.4

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Paddle Reviews & Ratings

4.4

Very Good

Based on 1978 ratings & 5989 reviews

Rating Distribution

Excellent

(5661)

Very Good

(99)

Good

(12)

Poor

(7)

Terible

(210)

Expert's Review

This product appears to excel in providing top-notch customer service, particularly with its efficient and user-friendly refund and subscription management process. The standout feature is its intelligent chatbot, which has consistently impressed users with its responsiveness and problem-solving capabilities. Many reviewers mentioned how seamless and stress-free ...Read more

Paddle pros and cons

  • Exceptional customer service ensures quick and hassle-free refunds, creating a positive user experience even in challenging situations.

  • The chatbot is notably responsive, efficient, and intuitive, solving issues within minutes and requiring minimal user effort.

  • The system makes subscription management straightforward, allowing easy cancellations and instant refunds, even for accidental purchases.

  • Clear, professional communication that consistently meets customer needs, building trust and satisfaction.

  • Reports of accidental charges or automatic subscription renewals have created minor issues for some users initially.

  • Limited functionality or unmet expectations regarding certain software features may lead to dissatisfaction, necessitating subscription cancellations or product refunds.

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Showing 761-770 out of 5989

KL

Kim Leblanc

09/13/23

5 out of 5

Great software !

It was so quick, easy, and reasonable to deal with.

G

Guillaume

09/13/23

5 out of 5

Excellent experience with the paddle…

Excellent experience with the paddle bot !!! I've lost a software license and all was perfect to restore my purchase

HI

hm idk

09/13/23

5 out of 5

Thought I had a fraudulent transaction

Thought I had a fraudulent transaction, turns out I had a subscription attached to an email no longer use. Ai helped process refund easily

HL

Hugo Le Gall-Bénech

09/13/23

5 out of 5

The bot is pretty insane

The bot is pretty insane, very reactive. I wanted to abort an order it only took me 2/3min !

LC

L Cloutier

09/13/23

5 out of 5

the chat is ease

the chat is ease , all my questions is answered without any difficulty

PR

Patrizia Restani

09/12/23

5 out of 5

Double subscription solved

Due to an unidentified error I opened two annual subscriptions with corresponding double payment. When I realized the problem I contacted the company who resolved the problem and returned one of the refunds

EW

Ernst Wiedenmann

09/12/23

5 out of 5

Very god Chatbot

Very good Chatbot

S

shondamac

09/11/23

5 out of 5

Super responsive and professional

Date of experience: September 12, 2023

NS

Naghmeh Semsar

09/11/23

5 out of 5

Great service

Date of experience: September 12, 2023

RM

Regi Mentle

09/11/23

5 out of 5

Amazing ease and talented boy.

Amazing ease and talented bot.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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