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Paddle

Paddle Reviews in June 2025: User Ratings, Pros & Cons

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4.4

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Paddle Reviews & Ratings

4.4

Very Good

Based on 1978 ratings & 5989 reviews

Rating Distribution

Excellent

(5661)

Very Good

(99)

Good

(12)

Poor

(7)

Terible

(210)

Expert's Review

This product appears to excel in providing top-notch customer service, particularly with its efficient and user-friendly refund and subscription management process. The standout feature is its intelligent chatbot, which has consistently impressed users with its responsiveness and problem-solving capabilities. Many reviewers mentioned how seamless and stress-free ...Read more

Paddle pros and cons

  • Exceptional customer service ensures quick and hassle-free refunds, creating a positive user experience even in challenging situations.

  • The chatbot is notably responsive, efficient, and intuitive, solving issues within minutes and requiring minimal user effort.

  • The system makes subscription management straightforward, allowing easy cancellations and instant refunds, even for accidental purchases.

  • Clear, professional communication that consistently meets customer needs, building trust and satisfaction.

  • Reports of accidental charges or automatic subscription renewals have created minor issues for some users initially.

  • Limited functionality or unmet expectations regarding certain software features may lead to dissatisfaction, necessitating subscription cancellations or product refunds.

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Showing 751-760 out of 5989

AO

Arsenii Oboznyi

09/17/23

5 out of 5

Great understanding

Great understanding, no need to login because support provided link to the direct session to the bot. Quick problem solving in 2 steps.

JL

Judah Lyons

09/17/23

5 out of 5

the refund was processed immediatley!

Date of experience: September 18, 2023

C

Consumer

09/16/23

5 out of 5

Your bot Kino sorted things out for me…

Your bot Kino sorted things out for me to my complete satisfaction

RT

Rudy Tinoco

09/15/23

5 out of 5

I contacted customer service to cancel…

I contacted customer service to cancel a subscription to Langotalk. I'm not sure if I was chatting with a bot or a real person, but they were very responsive, friendly and helpful.

NA

Naveed Abbass

09/14/23

5 out of 5

Resolved my issue in less than a…

Resolved my issue in less than a minute. Superb Experience

J

Jim

09/14/23

5 out of 5

My issue regarding a refund and…

My issue regarding a refund and cancellation of auto-pay was handled quickly and to my satisfaction. Frankly, it was so efficient that I was startled.

C

Claudia

09/14/23

5 out of 5

very good communication

very good communication, my problem was solved quickly. Thank you very much

HI

hm idk

09/13/23

5 out of 5

Thought I had a fraudulent transaction

Thought I had a fraudulent transaction, turns out I had a subscription attached to an email no longer use. Ai helped process refund easily

MJ

MARY JO HERMANN

09/13/23

5 out of 5

Pleasantly Surprised!!

Very easy to use

HL

Hugo Le Gall-Bénech

09/13/23

5 out of 5

The bot is pretty insane

The bot is pretty insane, very reactive. I wanted to abort an order it only took me 2/3min !

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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