spotsaas-logo
Get Listed
Paddle

Paddle Reviews in July 2025: User Ratings, Pros & Cons

Streamline your billing process with Paddle.

4.4

Add to compare

Paddle offers custom pricing plan

Request a Quote

Paddle Reviews & Ratings

4.4

Very Good

Based on 1978 ratings & 5989 reviews

Rating Distribution

Excellent

(5661)

Very Good

(99)

Good

(12)

Poor

(7)

Terible

(210)

Expert's Review

This product appears to excel in providing top-notch customer service, particularly with its efficient and user-friendly refund and subscription management process. The standout feature is its intelligent chatbot, which has consistently impressed users with its responsiveness and problem-solving capabilities. Many reviewers mentioned how seamless and stress-free ...Read more

Paddle pros and cons

  • Exceptional customer service ensures quick and hassle-free refunds, creating a positive user experience even in challenging situations.

  • The chatbot is notably responsive, efficient, and intuitive, solving issues within minutes and requiring minimal user effort.

  • The system makes subscription management straightforward, allowing easy cancellations and instant refunds, even for accidental purchases.

  • Clear, professional communication that consistently meets customer needs, building trust and satisfaction.

  • Reports of accidental charges or automatic subscription renewals have created minor issues for some users initially.

  • Limited functionality or unmet expectations regarding certain software features may lead to dissatisfaction, necessitating subscription cancellations or product refunds.

Log in Required to View Reviews

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 721-730 out of 5989

GV

Gabriel VDN

09/28/23

5 out of 5

Good customer support

Date of experience: September 29, 2023

EC

Elo cause of Ego

09/28/23

5 out of 5

System worked great.

System worked great. And to cancel the subscription didn't even take me a minute so it's easy to try and if you don't like it it won't even take a minute and you don't have to worry of not being able to cancel the subscription

JK

Jennifer Kui

09/28/23

5 out of 5

My case was followed up and handled…

My case was followed up and handled promptly and effectively!

E

Elia

09/28/23

5 out of 5

Very friendly customer service always…

Very friendly customer service always trying to help (and being successful)

KH

K Hawes

09/27/23

5 out of 5

Sorted the issue out with no hassle

Date of experience: September 28, 2023

KH

K Hawes

09/27/23

5 out of 5

Sorted the issue out with no hassle

Date of experience: September 28, 2023

JB

Jonathan Berens

09/26/23

5 out of 5

The chat bot help was very responsive…

The chat bot help was very responsive and found the transaction fast. And resolved the issue within minutes.

JB

Jonathan Berens

09/26/23

5 out of 5

The chat bot help was very responsive…

The chat bot help was very responsive and found the transaction fast. And resolved the issue within minutes.

LM

Linda Marshall

09/25/23

5 out of 5

Very quick response and solution to my…

Very quick response and solution to my question!!

LM

Linda Marshall

09/25/23

5 out of 5

Very quick response and solution to my…

Very quick response and solution to my question!!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Connecting Smart Buyers with Leading Sellers

Find the perfect software for your needs or showcase your product to 250,000+ buyers. SpotSaaS makes it easy for everyone to succeed