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Paddle

Paddle Reviews in July 2025: User Ratings, Pros & Cons

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4.4

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Paddle Reviews & Ratings

4.4

Very Good

Based on 1978 ratings & 5989 reviews

Rating Distribution

Excellent

(5661)

Very Good

(99)

Good

(12)

Poor

(7)

Terible

(210)

Expert's Review

This product appears to excel in providing top-notch customer service, particularly with its efficient and user-friendly refund and subscription management process. The standout feature is its intelligent chatbot, which has consistently impressed users with its responsiveness and problem-solving capabilities. Many reviewers mentioned how seamless and stress-free ...Read more

Paddle pros and cons

  • Exceptional customer service ensures quick and hassle-free refunds, creating a positive user experience even in challenging situations.

  • The chatbot is notably responsive, efficient, and intuitive, solving issues within minutes and requiring minimal user effort.

  • The system makes subscription management straightforward, allowing easy cancellations and instant refunds, even for accidental purchases.

  • Clear, professional communication that consistently meets customer needs, building trust and satisfaction.

  • Reports of accidental charges or automatic subscription renewals have created minor issues for some users initially.

  • Limited functionality or unmet expectations regarding certain software features may lead to dissatisfaction, necessitating subscription cancellations or product refunds.

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Showing 711-720 out of 5989

RS

Ron Sandoval

09/29/23

5 out of 5

I did not think returning someting…

I did not think returning someting could be so pleasent. As good as Amzon Prime returns.

AM

arthur morua

09/29/23

5 out of 5

Accidental purchase

The person that was texting me was very helpful and I appreciate that

TD

Trajan Danev

09/29/23

5 out of 5

Completely satisfied

Completely satisfied, quickly handled the request

DM

Deborah Moran

09/29/23

5 out of 5

Handled very quickly and professionally…

Handled very quickly and professionally completed

P

Phillip

09/29/23

5 out of 5

Easy to use message icon.

What made my experience great was easy to contact and get a subscription canceled. Link provide and cancel subscription was done. Great customer service when using message icon.

BS

Ben Schoon

09/28/23

5 out of 5

Easy to cancel through chat app

Easy to cancel through chat app. Happy with the whole experience while I was using it.

E

Elia

09/28/23

5 out of 5

Very friendly customer service always…

Very friendly customer service always trying to help (and being successful)

W

Widerman

09/28/23

5 out of 5

Renewable suscription cancelled!…

Was not aware of a renewing subscription. Paddle.com helped to cancel and refund my renewable suscription. Never used the product!

JK

Jennifer Kui

09/28/23

5 out of 5

My case was followed up and handled…

My case was followed up and handled promptly and effectively!

JM

James Matthiesen

09/28/23

5 out of 5

Not having add`s is a dream come true

OOPS! "PADDLE" is fantastic as well. I have contacted them thru Email a few times. Each time the response is swift and helpful. No desire to cancel my subbscription so can NOT comment on that. Will NEVER cancel. Guess I can only comment on the response to ANY issue you may have... THANKS Paddle! Not having add`s is a dream come true. I, in particular, do NOT respond to ANY Add I get FORCED upon me when searching/browsing/reading info in/on any website. I happen to KNOW when I need/want to ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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