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Paddle

Paddle Reviews in July 2025: User Ratings, Pros & Cons

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4.4

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Paddle Reviews & Ratings

4.4

Very Good

Based on 1978 ratings & 5989 reviews

Rating Distribution

Excellent

(5661)

Very Good

(99)

Good

(12)

Poor

(7)

Terible

(210)

Expert's Review

This product appears to excel in providing top-notch customer service, particularly with its efficient and user-friendly refund and subscription management process. The standout feature is its intelligent chatbot, which has consistently impressed users with its responsiveness and problem-solving capabilities. Many reviewers mentioned how seamless and stress-free ...Read more

Paddle pros and cons

  • Exceptional customer service ensures quick and hassle-free refunds, creating a positive user experience even in challenging situations.

  • The chatbot is notably responsive, efficient, and intuitive, solving issues within minutes and requiring minimal user effort.

  • The system makes subscription management straightforward, allowing easy cancellations and instant refunds, even for accidental purchases.

  • Clear, professional communication that consistently meets customer needs, building trust and satisfaction.

  • Reports of accidental charges or automatic subscription renewals have created minor issues for some users initially.

  • Limited functionality or unmet expectations regarding certain software features may lead to dissatisfaction, necessitating subscription cancellations or product refunds.

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Showing 671-680 out of 5989

LP

Luxury Parx

10/13/23

5 out of 5

Best refund experience ever

Date of experience: October 14, 2023

DD

Danguole Donahue

10/13/23

5 out of 5

All good!

Easy to communicate, friendly, no problem when I needed to cancel.

K

Kunde

10/11/23

5 out of 5

Easy refund 👍🏽

Date of experience: October 12, 2023

RF

Rashiem Francis

10/11/23

5 out of 5

My customer support to my inquiry was…

My customer support to my inquiry was smooth and efficient.. solved my problem in question very fast.. great service

A

Anne

10/10/23

5 out of 5

Well done and thank you!

Easy to understand and satisfactory solution to my request. Well done and thank you!

MV

mevrouw Van Gennip

10/10/23

5 out of 5

helpful and to the point

Date of experience: October 11, 2023

A

Amy

10/10/23

5 out of 5

Great customer support

Date of experience: October 11, 2023

SS

Secretary Secretary

10/09/23

5 out of 5

Query on a monthly subscription ...

Query on a monthly subscription being deducted frm our account. With minimal information the payments were found and subscrption cancelled. Very prompt service

MM

Mike Morgan

10/09/23

5 out of 5

THEIR PROBLEM RESOLUTION IS FAST & ACCURATE

Double charge immediately reviewed & resolved. Fast courteous responses to this issue.

JW

Jodie Walker

10/09/23

5 out of 5

Paddle is super helpful - quick and easy

Paddle is so easy and helpful. Very responsive and quick in resolving my problem. Really appreciated the help.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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