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Paddle

Paddle Reviews in July 2025: User Ratings, Pros & Cons

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4.4

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Paddle Reviews & Ratings

4.4

Very Good

Based on 1978 ratings & 5989 reviews

Rating Distribution

Excellent

(5661)

Very Good

(99)

Good

(12)

Poor

(7)

Terible

(210)

Expert's Review

This product appears to excel in providing top-notch customer service, particularly with its efficient and user-friendly refund and subscription management process. The standout feature is its intelligent chatbot, which has consistently impressed users with its responsiveness and problem-solving capabilities. Many reviewers mentioned how seamless and stress-free ...Read more

Paddle pros and cons

  • Exceptional customer service ensures quick and hassle-free refunds, creating a positive user experience even in challenging situations.

  • The chatbot is notably responsive, efficient, and intuitive, solving issues within minutes and requiring minimal user effort.

  • The system makes subscription management straightforward, allowing easy cancellations and instant refunds, even for accidental purchases.

  • Clear, professional communication that consistently meets customer needs, building trust and satisfaction.

  • Reports of accidental charges or automatic subscription renewals have created minor issues for some users initially.

  • Limited functionality or unmet expectations regarding certain software features may lead to dissatisfaction, necessitating subscription cancellations or product refunds.

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Showing 661-670 out of 5989

MF

Mauricio francois-eugene

10/21/23

5 out of 5

quick and to the point response

Date of experience: October 22, 2023

C

Consumer

10/21/23

5 out of 5

Everything is okay when somebody has…

Everything is okay when somebody has very faster and try to understand you and help you. Thank you very much

L

Lisa

10/19/23

5 out of 5

Great experience to verify a charge on paddle.net

I just used the chat feature to find out about a charge on Paddle.net that I didn't recognize. The process was very fast and simple, just asking my email, confirm it, then the amount charged, and I got an immediate answer. The charge was legitimate and I was done. Very easy and hassle free. I'm surprised and impressed. Thanks.

AM

Arif Malique Senin

10/19/23

5 out of 5

very nice and fast

Date of experience: October 20, 2023

AY

Anon Ymous

10/19/23

5 out of 5

Easy, fast, and transparent

Easy to find how to cancel my subscription, and easy to do as well. I appreciate that.

FS

Farrah Sales

10/17/23

5 out of 5

VERY EASY TO USE

Date of experience: October 18, 2023

OD

Oso del bosque

10/16/23

5 out of 5

Chat bot was a breeze to recover my…

Chat bot was a breeze to recover my license in less than 5 minutes.

ZP

Zoom Photography Ltd

10/16/23

5 out of 5

Best products on the market

Best products on the market! Chat bot delivered everything I needed immediately

J

Jen

10/16/23

5 out of 5

Really great with issuing refund…

Really great with issuing refund quickly.

TA

Teresa Axner

10/16/23

5 out of 5

Unwanted subscription easily refunded

I accidently renewed an unwanted subscription. Paddle's chatbot helped me get a refund - it took less than two minutes. Very fast and helpful. Great service!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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