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Paddle

Paddle Reviews in July 2025: User Ratings, Pros & Cons

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4.4

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Paddle Reviews & Ratings

4.4

Very Good

Based on 1978 ratings & 5989 reviews

Rating Distribution

Excellent

(5661)

Very Good

(99)

Good

(12)

Poor

(7)

Terible

(210)

Expert's Review

This product appears to excel in providing top-notch customer service, particularly with its efficient and user-friendly refund and subscription management process. The standout feature is its intelligent chatbot, which has consistently impressed users with its responsiveness and problem-solving capabilities. Many reviewers mentioned how seamless and stress-free ...Read more

Paddle pros and cons

  • Exceptional customer service ensures quick and hassle-free refunds, creating a positive user experience even in challenging situations.

  • The chatbot is notably responsive, efficient, and intuitive, solving issues within minutes and requiring minimal user effort.

  • The system makes subscription management straightforward, allowing easy cancellations and instant refunds, even for accidental purchases.

  • Clear, professional communication that consistently meets customer needs, building trust and satisfaction.

  • Reports of accidental charges or automatic subscription renewals have created minor issues for some users initially.

  • Limited functionality or unmet expectations regarding certain software features may lead to dissatisfaction, necessitating subscription cancellations or product refunds.

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Showing 651-660 out of 5989

NY

Nishlackyah Yisrael-Naphtali

10/24/23

5 out of 5

Quick and Fast!

What made my experience great was the fast reply. My question was answered swiftly. Well after business hours.

JI

Jimboh Isaac Slice

10/24/23

5 out of 5

it was fast easy and simple although …

it was fast easy and simple although finding where to cancel my subscription was tricky to find

AT

Andrew Theuerling

10/24/23

5 out of 5

Very smooth

Date of experience: October 25, 2023

KS

Katie Shuman

10/24/23

5 out of 5

Easy and convenient

Easy and convenient! Thanks so much!

P

piratebob

10/24/23

5 out of 5

Support was great

Support was great! Great product.

JT

Juliovernepicha Tepartolaspier

10/23/23

5 out of 5

Extremely helpful chat support.

Date of experience: October 24, 2023

MM

Mark M

10/22/23

5 out of 5

Request for refund of a subscription…

Request for refund of a subscription charge was simple and fast. Excellent service and strong customer services.

C

Cristina

10/22/23

5 out of 5

Fast and easy correction of a…

Fast and easy correction of a subscription I never asked for.

SF

Silvia Filoni

10/22/23

5 out of 5

A total refund made with a ChatBoot in…

A total refund made with a ChatBoot in 30 sec. Amazing!

BC

Brenda Campbell

10/22/23

5 out of 5

Problem taken care of in a professional…

Problem taken care of in a professional manner. process was quick and to the point.10

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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