spotsaas-logo
Get Listed
Paddle

Paddle Reviews in July 2025: User Ratings, Pros & Cons

Streamline your billing process with Paddle.

4.4

Add to compare

Paddle offers custom pricing plan

Request a Quote

Paddle Reviews & Ratings

4.4

Very Good

Based on 1978 ratings & 5989 reviews

Rating Distribution

Excellent

(5661)

Very Good

(99)

Good

(12)

Poor

(7)

Terible

(210)

Expert's Review

This product appears to excel in providing top-notch customer service, particularly with its efficient and user-friendly refund and subscription management process. The standout feature is its intelligent chatbot, which has consistently impressed users with its responsiveness and problem-solving capabilities. Many reviewers mentioned how seamless and stress-free ...Read more

Paddle pros and cons

  • Exceptional customer service ensures quick and hassle-free refunds, creating a positive user experience even in challenging situations.

  • The chatbot is notably responsive, efficient, and intuitive, solving issues within minutes and requiring minimal user effort.

  • The system makes subscription management straightforward, allowing easy cancellations and instant refunds, even for accidental purchases.

  • Clear, professional communication that consistently meets customer needs, building trust and satisfaction.

  • Reports of accidental charges or automatic subscription renewals have created minor issues for some users initially.

  • Limited functionality or unmet expectations regarding certain software features may lead to dissatisfaction, necessitating subscription cancellations or product refunds.

Log in Required to View Reviews

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 641-650 out of 5989

JW

John Weatherby

10/28/23

5 out of 5

Easy to follow thEasy to usee instructions

Easy to follow the instructions

CJ

Christina Jackson

10/28/23

5 out of 5

Excellent support documentation and refund process

Clear support documents guided me to the chatbot I could use to request a refund. The interaction was smooth and flawless, and my refund is on the way. Extremely pleased with this experience and Paddle's general support of its users.

JK

James Knight

10/28/23

5 out of 5

Quick action

Quick action, good service

JC

Justin Castillo

10/27/23

5 out of 5

fast and easy

Date of experience: October 28, 2023

DJ

Deshan Jayawardana

10/26/23

5 out of 5

The support Bot was great

The support Bot was great. Very helpful and efficient.

JF

Joe F

10/26/23

5 out of 5

Good company

I canceled my subscription and it was easy to do. Never had an issue with them while I was a subscriber.

SS

Saeed Saeedi

10/26/23

5 out of 5

Exceptional Support from Kino

I wanted to take a moment to express my sincere gratitude for the exceptional support provided by Kino. Kino's swift resolution of my payment issue left me truly amazed. In an era where navigating financial matters can often be a complex and frustrating experience, Kino's prompt and effective assistance stood out as a shining example of outstanding customer service. Kino's professionalism, efficiency, and dedication to resolving my concern in real-time were truly remarkable. It's not every ...

Read more

AA

Andrew Alix

10/25/23

5 out of 5

AI was more helpful than a person

I only talked to an AI obviously, but it was more helpful than an actual person. I got a refund on a "purchased" app I don't even use. The refund and cancellation was completed even before I signed off.

N

Nicholas “Emile” Fernando

10/25/23

5 out of 5

I found the interaction very logical…

I found the interaction very logical and cordial.

KS

Katie Shuman

10/24/23

5 out of 5

Easy and convenient

Easy and convenient! Thanks so much!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Connecting Smart Buyers with Leading Sellers

Find the perfect software for your needs or showcase your product to 250,000+ buyers. SpotSaaS makes it easy for everyone to succeed