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Paddle

Paddle Reviews in July 2025: User Ratings, Pros & Cons

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4.4

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Paddle Reviews & Ratings

4.4

Very Good

Based on 1978 ratings & 5989 reviews

Rating Distribution

Excellent

(5661)

Very Good

(99)

Good

(12)

Poor

(7)

Terible

(210)

Expert's Review

This product appears to excel in providing top-notch customer service, particularly with its efficient and user-friendly refund and subscription management process. The standout feature is its intelligent chatbot, which has consistently impressed users with its responsiveness and problem-solving capabilities. Many reviewers mentioned how seamless and stress-free ...Read more

Paddle pros and cons

  • Exceptional customer service ensures quick and hassle-free refunds, creating a positive user experience even in challenging situations.

  • The chatbot is notably responsive, efficient, and intuitive, solving issues within minutes and requiring minimal user effort.

  • The system makes subscription management straightforward, allowing easy cancellations and instant refunds, even for accidental purchases.

  • Clear, professional communication that consistently meets customer needs, building trust and satisfaction.

  • Reports of accidental charges or automatic subscription renewals have created minor issues for some users initially.

  • Limited functionality or unmet expectations regarding certain software features may lead to dissatisfaction, necessitating subscription cancellations or product refunds.

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Showing 601-610 out of 5989

DB

doc Browne

11/10/23

5 out of 5

The 24/7 customer service chat is amazing!

The immediate customer service chat is quick and convenient.

PF

Pierre Fortin

11/10/23

5 out of 5

Positively marvelous2023-11-11

I asked, they delivered.

SR

Sharmaine Regisford

11/09/23

5 out of 5

Kino-bot helped me by finding my transaction

I had no idea what the purchase was, and the automated bot Kino was very helpful in looking up the transaction and letting me know what it is. Phew!

J"

Jeff "Happy Customer"

11/09/23

5 out of 5

Excellent service

Excellent service. Recommended

GT

Garland Thompson

11/08/23

5 out of 5

Great experience!

It was, quick, easy, and found my info instantly!

IH

Iwan Haex

11/08/23

5 out of 5

Great service - 5 star!!

Great service! Great software and 5star excellent - sincerely!

DJ

Dave Jones, Middleton

11/08/23

5 out of 5

Excellent app.

Very, very easy to use

DB

daniel brjancin

11/08/23

5 out of 5

easy cancelation process

Date of experience: November 09, 2023

A

aOB

11/08/23

5 out of 5

good software and helpful backup. would recomend this

good software and helpful backup. would recommend this software. It works well and the people behind it deal straightforwardly. i'll be back as soon as i need it again.

AD

Aristotelis Demetriou

11/08/23

5 out of 5

Response and resolution of my request.

Date of experience: November 09, 2023

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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