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Paddle

Paddle Reviews in July 2025: User Ratings, Pros & Cons

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4.4

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Paddle Reviews & Ratings

4.4

Very Good

Based on 1978 ratings & 5989 reviews

Rating Distribution

Excellent

(5661)

Very Good

(99)

Good

(12)

Poor

(7)

Terible

(210)

Expert's Review

This product appears to excel in providing top-notch customer service, particularly with its efficient and user-friendly refund and subscription management process. The standout feature is its intelligent chatbot, which has consistently impressed users with its responsiveness and problem-solving capabilities. Many reviewers mentioned how seamless and stress-free ...Read more

Paddle pros and cons

  • Exceptional customer service ensures quick and hassle-free refunds, creating a positive user experience even in challenging situations.

  • The chatbot is notably responsive, efficient, and intuitive, solving issues within minutes and requiring minimal user effort.

  • The system makes subscription management straightforward, allowing easy cancellations and instant refunds, even for accidental purchases.

  • Clear, professional communication that consistently meets customer needs, building trust and satisfaction.

  • Reports of accidental charges or automatic subscription renewals have created minor issues for some users initially.

  • Limited functionality or unmet expectations regarding certain software features may lead to dissatisfaction, necessitating subscription cancellations or product refunds.

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Showing 591-600 out of 5989

K

Kevin

11/14/23

5 out of 5

Needed to question a bank charge

Needed to question a bank charge. Paddle works far more efficiently than the phone. Would recommend this service to everyone. Thank you Paddle!!!

A

Andreeas

11/14/23

5 out of 5

Used it to get a refund from GeoGuessr

Used it to get a refund from GeoGuessr. Their chatbot is everything you need if you forgot about your subscription. The whole process was instant, the purchase being reverted in few minutes (business day)

RM

Ranah Malberg

11/14/23

5 out of 5

Great service

My experience with Kino was efficient and easy

SG

Sami Gllogjani

11/14/23

5 out of 5

Excellent service

Excellent customer, service! Took mere minutes to resolve my issue with no fuss. Would recommend based on this alone.

RB

Randy Bell

11/14/23

5 out of 5

The automated agent named 'Kino' was great!

The automated agent named 'Kino' was great; fixed the problem quickly, gave me a link to CANCEL the auto-renewal of the subscription that I was unaware I had opted into when I made the purchase one year ago.

SW

Sash Windows

11/13/23

5 out of 5

super efficient

super efficient - almost too good to be true

DC

Dashlane Customer

11/13/23

5 out of 5

Bot Chat Worked

Seems you can get help with a chat bot. I am grateful it was quick and easy.

LS

Lee Sullivan

11/13/23

5 out of 5

I was impressed

I was impressed. I'm glad I got this before it was posted. I got a license code from the bot and was very impressed. Then, when I entered it, it said my subscription was not valid fro the third time. Maybe I'm doing something wrong, but I can't figure it out.

RE

Rugby Eight

11/12/23

5 out of 5

Helped me quickly and easily process a…

Helped me quickly and easily process a cancelation of a charge

PF

Pierre Fortin

11/10/23

5 out of 5

Positively marvelous2023-11-11

I asked, they delivered.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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