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Paddle

Paddle Reviews in July 2025: User Ratings, Pros & Cons

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4.4

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Paddle Reviews & Ratings

4.4

Very Good

Based on 1978 ratings & 5989 reviews

Rating Distribution

Excellent

(5661)

Very Good

(99)

Good

(12)

Poor

(7)

Terible

(210)

Expert's Review

This product appears to excel in providing top-notch customer service, particularly with its efficient and user-friendly refund and subscription management process. The standout feature is its intelligent chatbot, which has consistently impressed users with its responsiveness and problem-solving capabilities. Many reviewers mentioned how seamless and stress-free ...Read more

Paddle pros and cons

  • Exceptional customer service ensures quick and hassle-free refunds, creating a positive user experience even in challenging situations.

  • The chatbot is notably responsive, efficient, and intuitive, solving issues within minutes and requiring minimal user effort.

  • The system makes subscription management straightforward, allowing easy cancellations and instant refunds, even for accidental purchases.

  • Clear, professional communication that consistently meets customer needs, building trust and satisfaction.

  • Reports of accidental charges or automatic subscription renewals have created minor issues for some users initially.

  • Limited functionality or unmet expectations regarding certain software features may lead to dissatisfaction, necessitating subscription cancellations or product refunds.

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Showing 581-590 out of 5989

JJ

Jennifer Jennings

11/18/23

5 out of 5

Fast easy customer service

Date of experience: November 19, 2023

CO

Chris Owen

11/18/23

5 out of 5

I needed to arrange a refund for a…

I needed to arrange a refund for a duplicate product that I had bought in error. The refund was promptly sorted out :)

_R

_ Roleman _

11/18/23

5 out of 5

Very fast and precious help

Date of experience: November 19, 2023

AB

Allen Berry

11/17/23

5 out of 5

First time I used an automated chat that worked

First time I used an automated chat program that actually responded correctly.

MR

Matthias Rotzer

11/17/23

5 out of 5

Very quick and helpful response

Very quick and helpful response. Issue was solved in mere minutes. 5/5 stars

AO

Aron ODell

11/16/23

5 out of 5

Easy and straight forward response

Easy and straight forward response. Thanks

TP

The Park C

11/16/23

5 out of 5

When you have selective memory 😁

There are so Many charges in my account that I don’t remember what all of them were for but this platform in an instant resolved that issue

AC

Ashleyy Cray Shaddixx

11/15/23

5 out of 5

Super fast amazing customer service 👏

Date of experience: November 16, 2023

TP

Tom Pollard

11/15/23

5 out of 5

pleasant and direct

The interaction with the chatbot was pleasant, direct, and allowed me to do what I needed without any drama or fuss. It was better than what I usually expect from a bot.

YV

Yurii Voskanian

11/15/23

5 out of 5

Quick and helpful answer.

Date of experience: November 16, 2023

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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