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Paddle

Paddle Reviews in October 2026: User Ratings, Pros & Cons

Streamline your billing process with Paddle.

4.82

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Paddle Reviews & Ratings

4.82

Excellent

Based on 5308 ratings & 5989 reviews

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Rating Distribution

Excellent

(5661)

Very Good

(99)

Good

(12)

Poor

(7)

Terrible

(210)

Spotsaas Editor’s POV

This product's core strength is its refund and subscription management process, which users report resolving within minutes through an automated chatbot. The chatbot handles cancellations and refund requests without requiring manual intervention, reducing back-and-forth communication. Users consistently note that accidental purchases and billing disputes are ...Read more

Paddle pros and cons

  • Exceptional customer service ensures quick and hassle-free refunds, creating a positive user experience even in challenging situations.

  • The chatbot is notably responsive and efficient, solving issues within minutes and requiring minimal user effort.

  • The system makes subscription management straightforward, allowing easy cancellations and instant refunds, even for accidental purchases.

  • Clear, professional communication that consistently meets customer needs, building trust and satisfaction.

  • Reports of accidental charges or automatic subscription renewals have created minor issues for some users initially.

  • Limited functionality or unmet expectations regarding certain software features may lead to dissatisfaction, necessitating subscription cancellations or product refunds.

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Showing 5871-5880 out of 5989

MR

Mukesh Rawat

08/04/18

1 out of 5

scam company ..guys

scam company ..guys, please do not use paddle else you will end up losing your money

A

Anonymous

08/04/18

0.5 out of 5

Fraud Company

What do you like best? Approval was to fast and easy but never knew they gonna turn like this ... scam alert What do you dislike? Payout and paddle will never answer your email when they found out it was there mistake. i have all the proof if somebody wanna look do email me on [email protected]. Recommendations to others considering the product Please do not use paddle otherwise you will end up losing your hard earned money. better go with other companies like ...

Read more

A

Anonymous

08/03/18

2 out of 5

No Payout From Paddle

What do you like best? We are disappointed that paddle.com is not answering to our emails and payout is also delayed without any reason. Contacted several times but not even getting replies to our emails. We expect someone from paddle to contact us immediately and send our payout to us as soon as possible as we are losing faith in their service with every day passing.Payout reference # 11608 What do you dislike? No payout to Vendors from last 20 days. Emails not answered on daily ...

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A

Alexandra

07/31/18

1 out of 5

Just horrible

Unfinished documentation, issues with their API, horrible customer support. I'm just sad I wasted so much time when the reason I chose Paddle, despite their high prices, was for an easy & fast setup.

A

Anonymous

07/17/18

4.5 out of 5

Smooth payment processing

What do you like best? Paddle has a sleek interface, robust API, good documentation and helpful support staff. It does the job well, and feels like it's moving forward with new features and improvements to old features. What do you dislike? The user interface, while sleek, lacks some features. Batch editing products, for example, or moving more swiftly from product to product. The affiliate interface was pretty hopeless earlier, but has now been improved a lot to the point of being ...

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A

Anonymous

06/12/18

2.5 out of 5

Review entered in error.

What do you like best? I never went ahead with the process, and decided to stay with my own system, so cannot comment. What do you dislike? I never went ahead with the process, and decided to stay with my own system, so cannot comment. Recommendations to others considering the product I never went ahead with the process, and decided to stay with my own system, so cannot comment. What business problems are you solving with the product? What benefits have you realized? Selling ...

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SW

Saman Wood

06/04/18

5 out of 5

its amazing site i got scammed $210 by…

its amazing site i got scammed $210 by a fake seller i just called them and gave them proofs and i got my refund right away and they banned the seller as well cuz he was scam amazing just one call and problem solve

K

Kevin

05/23/18

1 out of 5

Account disabled, fund lost

After asking if my business was okay, we started integrating Paddle on our website. After one day of processing, they cancelled our account saying our business was finally not okay. Funds were held in theory for 90 days. We are now asking our funds each day from the day 90 to 120 and they haven't been released yet.

A

Anonymous

05/23/18

0 out of 5

Account disabled, fund lost

What do you like best? API was well written, super easy to integrate. What do you dislike? After asking if my business was okay, we started integrating Paddle on our website. After one day of processing, they cancelled our account saying our business was finally not okay. Funds were held in theory for 90 days. We are now asking our funds each day from the day 90 to 120 and they haven't been released yet. What business problems are you solving with the product? What benefits have you ...

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AE

Anton Esenin

04/03/18

1 out of 5

No way to legally declare their payouts…

No way to legally declare their payouts due to they only issue a "reverse" invoice, which in most countries' accounting isn't considered a proper legal way to go.They refuse to take proper sales invoices from the companies.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].