Paddle Reviews in October 2026: User Ratings, Pros & Cons

I have tried to reach Paddle 2 times

I have tried to reach Paddle 2 times, via email to resolve the issue of a software that I did not purchase, being charged in my bank account every month for 9.99 + 0.30 international fee - London. I have not received any support into even figuring out what software it is, as I do not even have any apps that fit the description on my phone. Let alone on a computer - as I do not have a computer.This is ridiculous, and no amount of "I'm sorry to hear that" will fix the issue. I want that ...

Good luck trying to cancel a subscription

Good luck trying to cancel a subscription. No easy way to do it. They just make it difficult so you don't stop paying. Try to update your payment method and you will find out it's incredibly easy, now try to cancel the subscription.

Purchased CleanMyMac X via paddle - After a day still NO activation code

Purchased CleanMyMac X via paddle. Say they have to manually review my purchase and promise this will be done in 4 hours. It has been a day already - and they have not even come back to my emails inquiring about it. Would not use again - avoid paddle.Joris

Poor support

I'm a buyer not a seller. Bought some software via Paddle 24 hours ago but, because of a fault on my keyboard, there was a typo in my email which I spotted just too late. Purchase went through but of course I didn't get a download or invoice email. No problem - I Immediately contacted the seller who got back within the hour and said he had contacted Paddle on my behalf. In the morning I contacted Paddle directly as I had heard nothing. Well it's now early evening and despite a reminder to ...

Great support

Paddle was responsive and support was terrific when a product I purchased from Indicator Vault was useless and did not work at all. I am grateful for them being fair. Indicator Valut company offered zero support for their product.

I've been using Paddle for 4 years

I've been using Paddle for 4 years, selling a software platform via their subscription system. Never had any significant issues with them. Their platform works and the API is easy to understand.Would easily recommend them to anyone needing to sell software with licenses or via a subscription.

very disappointing,

very disappointing,I sold my software well, and only 1 refund, but they held my account for 60 days, before I waited 30 days for payout,and until now my balance is still safe, there is no refund, but it can't be paid out

Poor follow up

Poor follow up. Poor credit management. Poor customer service. It appears as if they just want to make an extra income off of individuals who want to sell their software when other, more competent, options are available. Do yourself a favor, choose another service

Great service to sell license codes!

I'm using Paddle to sell license codes. When a customer completes the purchase in Paddle, he receives a license code in his email that can be used in my software. This is my second month of use, I have already received my first payment. Support takes too long to respond. I recommend that you if your product is allowed for sale or you will lose your money because there is no approval process before using the service.

Sounds good, I received my first payment

What do you like best? I'm using Paddle only to sell license codes to my clients. When a customer completes the purchase in Paddle, he receives a license code in his email that can be used in my software to release full access to my service. This is my second month of use, I have already received my first payment and I continue to use this service. What do you dislike? Support takes too long to respond and sometimes does not respond. There is no website validation process, so ...