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Paddle

Paddle Reviews in July 2025: User Ratings, Pros & Cons

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4.4

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Paddle Reviews & Ratings

4.4

Very Good

Based on 1978 ratings & 5989 reviews

Rating Distribution

Excellent

(5661)

Very Good

(99)

Good

(12)

Poor

(7)

Terible

(210)

Expert's Review

This product appears to excel in providing top-notch customer service, particularly with its efficient and user-friendly refund and subscription management process. The standout feature is its intelligent chatbot, which has consistently impressed users with its responsiveness and problem-solving capabilities. Many reviewers mentioned how seamless and stress-free ...Read more

Paddle pros and cons

  • Exceptional customer service ensures quick and hassle-free refunds, creating a positive user experience even in challenging situations.

  • The chatbot is notably responsive, efficient, and intuitive, solving issues within minutes and requiring minimal user effort.

  • The system makes subscription management straightforward, allowing easy cancellations and instant refunds, even for accidental purchases.

  • Clear, professional communication that consistently meets customer needs, building trust and satisfaction.

  • Reports of accidental charges or automatic subscription renewals have created minor issues for some users initially.

  • Limited functionality or unmet expectations regarding certain software features may lead to dissatisfaction, necessitating subscription cancellations or product refunds.

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Showing 571-580 out of 5989

AI

Alice Innovation

11/21/23

5 out of 5

Super Great

Date of experience: November 22, 2023

AC

Alisia Chery

11/21/23

5 out of 5

Very quick response and issue…

Very quick response and issue resolution. I was impressed and relieved.

KK

Kate Kennedy

11/21/23

5 out of 5

Easy and quick service

Easy and quick service. A++

MH

Mike Holding

11/20/23

5 out of 5

efficient cancellation of sub

Date of experience: November 21, 2023

J-

JustJona -

11/20/23

5 out of 5

Perfect

They gave me a precise anwser and found and are currently solving my problem

MK

Marta Kuronifors

11/20/23

5 out of 5

I asked for a refund and they accepted…

I asked for a refund and they accepted it immediately

LV

Liliana Viera

11/19/23

5 out of 5

Excellent customer service

Date of experience: November 20, 2023

CV

Colleen V

11/19/23

5 out of 5

Easy to opt out of future renewal payments with Paddle

I was pleasantly surprised at how well the chat (bot) worked on Paddle. I wanted to discontinue the linkage of my Paypal account with Paddle. It was efficient and fast. I hope that the ability of Paddle to charge my PayPal account is truly stopped. Paddle is still showing up on PayPal as an active account. I will revise my review if needed.

D

David

11/18/23

5 out of 5

Easy to use chatbox

Easy to use chatbox for simple questions. My questions were quickly answered.

JJ

Jennifer Jennings

11/18/23

5 out of 5

Fast easy customer service

Date of experience: November 19, 2023

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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