NEWJoin 2M+ software buyers|Get Weekly Insights, Trends & Expert PicksSubscribe free →

Paddle

Paddle Reviews in October 2026: User Ratings, Pros & Cons

Streamline your billing process with Paddle.

4.82

Add to compare

Paddle offers custom pricing plan

Get Pricing Details

Paddle Reviews & Ratings

4.82

Excellent

Based on 5308 ratings & 5989 reviews

Are you using Paddle?

Rating Distribution

Excellent

(5661)

Very Good

(99)

Good

(12)

Poor

(7)

Terrible

(210)

Spotsaas Editor’s POV

This product's core strength is its refund and subscription management process, which users report resolving within minutes through an automated chatbot. The chatbot handles cancellations and refund requests without requiring manual intervention, reducing back-and-forth communication. Users consistently note that accidental purchases and billing disputes are ...Read more

Paddle pros and cons

  • Exceptional customer service ensures quick and hassle-free refunds, creating a positive user experience even in challenging situations.

  • The chatbot is notably responsive and efficient, solving issues within minutes and requiring minimal user effort.

  • The system makes subscription management straightforward, allowing easy cancellations and instant refunds, even for accidental purchases.

  • Clear, professional communication that consistently meets customer needs, building trust and satisfaction.

  • Reports of accidental charges or automatic subscription renewals have created minor issues for some users initially.

  • Limited functionality or unmet expectations regarding certain software features may lead to dissatisfaction, necessitating subscription cancellations or product refunds.

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 5431-5440 out of 5989

P

Phill

12/03/19

5 out of 5

Great follow up and service ..

Great follow up and service ... my issue was resolved quickly and efficiently ... thanks so muchCheersPhill

CN

Chafic N

12/02/19

4.5 out of 5

I'm so glad Paddle exists

What do you like best? I use Paddle to sell monthly subscriptions to a website builder for webcomic artists. My experience with Paddle has been great so far. Setting up the Paddle checkout and webhooks in my code was easy and everything just works. I really like that Paddle takes care of all payment related stuff, like collecting the correct VAT for each user, so that I can focus on building the product. The admin dashboard is also easy to use and the UI keeps improving every ...

Read more

AB

Alexandra Biciusca

12/02/19

1 out of 5

Offshore company.

Hello Have a company account via Paddle.com. All good upon after a month they don't released our payout> Our accountant contacted them. They asked a lot of documents, after a time they don't respond. So total money which the stolen is around $14,000. Contacted a layer for investigation.He told that the company is registered in off-shores islands near UK, so will be very hard to receive the money back. Stay away.--------------------------Very nice reply. This is the first reply during ...

Read more

I

Inga

12/02/19

5 out of 5

Very fast and satisfying support

Very fast and satisfying support. Thanks.

JF

Jim Fowler

12/02/19

5 out of 5

Updating my email address

Notified a supplier that my email address had changed (my old email account was no longer being supported by provider) but this did not go through to Paddle, and invoices were being sent to old address. Contacted Paddle directly and immediately address updated. Impressive service.

HP

Hiram Perez

12/01/19

5 out of 5

Fast and efficient

Fast and efficient. Very helpful when one forgets having authorized a charge to Pay Pal.

JW

Jenny Williams

12/01/19

5 out of 5

I ordered a program for my Mac

I ordered a program for my Mac, and it took a few minutes to arrive over my very poor internet speed. But I did receive it, and it worked out fine. Installation went just as it should. Thanks!

EF

ed fountain

12/01/19

5 out of 5

I made a mistake when I placed my order…

I made a mistake when I placed my order and it was resolved easily and promptly with one quick email. Great service!

WJ

Wolfgang Jalinski

12/01/19

4 out of 5

CleanMymac is a safe and worthwhile…

CleanMymac is a safe and worthwhile program that I do not want to do without. It is not just a matter of affection to do the PC good, but it is objectively apparent from the improved speed, especially when there is a major eviction action.However, the annual price is not so cheap. I miss the comparison to similar programs.

C

Cliente

11/30/19

5 out of 5

Timely in the support

Timely in the support. Always available.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].