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Paddle Reviews in June 2025: User Ratings, Pros & Cons

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4.4

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Paddle Reviews & Ratings

4.4

Very Good

Based on 1978 ratings & 5989 reviews

Rating Distribution

Excellent

(5661)

Very Good

(99)

Good

(12)

Poor

(7)

Terible

(210)

Expert's Review

This product appears to excel in providing top-notch customer service, particularly with its efficient and user-friendly refund and subscription management process. The standout feature is its intelligent chatbot, which has consistently impressed users with its responsiveness and problem-solving capabilities. Many reviewers mentioned how seamless and stress-free ...Read more

Paddle pros and cons

  • Exceptional customer service ensures quick and hassle-free refunds, creating a positive user experience even in challenging situations.

  • The chatbot is notably responsive, efficient, and intuitive, solving issues within minutes and requiring minimal user effort.

  • The system makes subscription management straightforward, allowing easy cancellations and instant refunds, even for accidental purchases.

  • Clear, professional communication that consistently meets customer needs, building trust and satisfaction.

  • Reports of accidental charges or automatic subscription renewals have created minor issues for some users initially.

  • Limited functionality or unmet expectations regarding certain software features may lead to dissatisfaction, necessitating subscription cancellations or product refunds.

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Showing 5241-5250 out of 5989

RM

Raghu Modi

01/27/20

5 out of 5

Amazing customer support

Amazing customer support. The team was very swift in responding to my queries.

KA

Khalid Alsada

01/25/20

5 out of 5

thanks

thanks alloooot

AT

Alan Torrance

01/25/20

5 out of 5

First class response

First class response

SB

Shelley Bellefontaine

01/25/20

5 out of 5

I very impressed with the expediency in…

I very impressed with the expediency in which paddle responds. I've had to contact them twice, and each they responded immediately, and helped me resolve the issue. I have confidence when making purchases via paddle.

CP

Colin Peters

01/25/20

5 out of 5

Made a payment by mistake and Paddle…

Made a payment by mistake and Paddle could not have been more helpful and speedy in rectifying my mistake. Thank You Paddle.

R

Rick

01/25/20

5 out of 5

With Adrians Help, and Paddle, nothing short of Wonderful!!!!!!

With Adrians prom, professional assistance, my issue was resolved instantaneously. A wonderful support to my concern, couldn't ask for better. Thanks again Adrian, and PaddleRick Albert

MA

Mohammad Aljohmani

01/25/20

4 out of 5

I got excellent service.

I got excellent service.

JM

James Murray

01/24/20

5 out of 5

The best ever

The best ever

DB

David brown

01/24/20

5 out of 5

CleanMyMac

Great product backed up with very responsive customer service. Highly Recommend.

Z

Zack

01/24/20

5 out of 5

Did have an issue with a purchase prior…

Did have an issue with a purchase prior to a automatic renewal,The issue was resolved to my satisfaction. Once the issue got to Camille-- it was adjusted. To bad all companies don't react as Paddle doesThank you very much for solving my issue, it is a great pleasure in this day and time to have aissue resolved perfectly Thanks againES (Zack) Friedman

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].