spotsaas-logo
Get Listed
Paddle

Paddle Reviews in June 2025: User Ratings, Pros & Cons

Streamline your billing process with Paddle.

4.4

Add to compare

Paddle offers custom pricing plan

Request a Quote

Paddle Reviews & Ratings

4.4

Very Good

Based on 1978 ratings & 5989 reviews

Rating Distribution

Excellent

(5661)

Very Good

(99)

Good

(12)

Poor

(7)

Terible

(210)

Expert's Review

This product appears to excel in providing top-notch customer service, particularly with its efficient and user-friendly refund and subscription management process. The standout feature is its intelligent chatbot, which has consistently impressed users with its responsiveness and problem-solving capabilities. Many reviewers mentioned how seamless and stress-free ...Read more

Paddle pros and cons

  • Exceptional customer service ensures quick and hassle-free refunds, creating a positive user experience even in challenging situations.

  • The chatbot is notably responsive, efficient, and intuitive, solving issues within minutes and requiring minimal user effort.

  • The system makes subscription management straightforward, allowing easy cancellations and instant refunds, even for accidental purchases.

  • Clear, professional communication that consistently meets customer needs, building trust and satisfaction.

  • Reports of accidental charges or automatic subscription renewals have created minor issues for some users initially.

  • Limited functionality or unmet expectations regarding certain software features may lead to dissatisfaction, necessitating subscription cancellations or product refunds.

Log in Required to View Reviews

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 5221-5230 out of 5989

T

Thomas

02/02/20

5 out of 5

Paddle replied to my request very…

Paddle replied to my request very quickly , and I hope solved my problem with the supplier just as quickly. I'am very pleased with the help they gave me.

J

John

02/02/20

5 out of 5

I worked with Sarah for removal of a…

I worked with Sarah for removal of a duplicate order I made by mistake through PayPal and she was the nicest, kindest and most responsive person I have ever worked with via email. Greatly appreciated.

SB

stan benda

02/01/20

5 out of 5

Honest and Efficient

The company billed me for another year's service. I didn't need the service given I bought a new computer with all the possible upgrades and discarded my 10-year-old Mac. The email alerting me to this pending charge probably got lost in the spam filter. Regardless, I contacted them within a day of the notification. The charges were reversed within hours with an explanation of the situation, the fact there was a 2 week grace period etc. The bottom line in a world of deceit and opportunism, ...

Read more

RR

Robert Rieben

02/01/20

5 out of 5

Movist Pro download

I accidentally downloaded Movist Pro twice and asked for refund of one of the licenses. I got a super quick answer and the refund was done within hours. Very good support.

HA

Heinz Axmann

02/01/20

5 out of 5

einfach Super

einfach Super

CL

Christian Lefebvre

02/01/20

5 out of 5

Accueil trés agréable et action rapide

Accueil trés agréable et action rapide

YG

Yann Gauthier

01/31/20

5 out of 5

I had to contact support for and…

I had to contact support for an invoice i couldn't find.The support team was very reliable, it was easy to contact them and they solved my problem very quickly.An amazing think is that i lost connection during chat, and the person that was handling my case recontacted me via email to make sure my problem be solved.

LL

Linda Lacelle

01/31/20

5 out of 5

Very quick to respond and very thorough.

Very quick to respond and very thorough.

M

MK

01/31/20

5 out of 5

excellent

excellent, prompt, courteous service. The representative continued working on my issue until it was solved.

SW

Shantha Wengappuli

01/31/20

5 out of 5

My experience is based on the issue…

My experience is based on the issue with my subscription. The issue was resolved promptly very professionally. Communicated well and kept me well informed. Many thanks

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].